• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved Update Failed System unreachable

MIchael Cockinos

New Pleskian
Hi Everyone,
I started an upgrade to Obsidian 18.0.34 on Windows and left the update running.

I came back after a couple of hours expecting to see the update complete, but I was confronted with a failure.

This all I get when I try to get to my server.

Server Error

500 Plesk\Exception\Database​

DB query failed: "SET sql_mode = ''" Error: SQLSTATE[HY000] [2002] No connection could be made because the target machine actively refused it.
TypePlesk\Exception\Database
MessageDB query failed: "SET sql_mode = ''" Error: SQLSTATE[HY000] [2002] No connection could be made because the target machine actively refused it.
FileMysql.php
Line53

It seems the PleskSQL upgrade timed out and now Im dead in the water and desperate for help.

Can someone help please?
 
Can be marked as closed. Stopped and restarted PlEsk Sql and MySql did the trick. Although version is still saying update available to 18.0.34.

Do I just run update again and hope for the best?
 
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