Updates no longer accessible since updating to Plesk 10.1.1

[DominicL]

I recently updated from Plesk 9 to Plesk 10.1.1

Since then, my web host tells me I need to change our mail server to use Postfix. However, if I click the UPDATES link in the Tools and Utilities section of my Plesk Panel, nothing happens.

It tries to load the following page:


https://nnn.nnn.nnn.nnn:8443/admin/update/product/

However, it times out. What am I doing wrong? My web host (1 & 1) directed me here, so I am asking if anybody can point me in the right direction.

 

[IgorG]

Try to do it with /usr/local/psa/admin/sbin/autoinstaller CLI utility.

 

[DominicL]

Hi, thanks for getting back to me.

I did what you said and it ran and installer CLI which allowed me to install Postfix. I was hoping it would have sorted out the GUI update program as well, but that still won't work.

Is there any way I can reinstall this?

I don't mean Postfix, thats a red herring, but Plesk 10 itself. For some reason the GUI update module seems to be missing.

 

[LloydD]

Make sure you have port 8447 open, as update uses that port.