• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Upgrade error: Can't add group psaadm

JBxOnline

New Pleskian
---------------------------------------------------------------
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk Panel 10.0.1
Centos 5.9
x86_64

PROBLEM DESCRIPTION
Upgrade is unable to add group psaadm (already exists)

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
Here is the output of my error log:

===> Checking for previous installation ... found.
Create user 'psaadm' and group 'psaadm'
Checking for the group 'psaadm'...
Trying to add group 'psaadm'... groupadd: group psaadm exists

ERROR while trying to add group 'psaadm'

I'm attempting an upgrade to 11.0.9 via the GUI.
Any ideas?

Thanks guys,

Jon
 
Back
Top