Issue Upgrade Let's Encrypt failing, Plesk 17.5.3

[hansitheking]

I started the Upgrade from 2.0.1-24 to 2.0.2-29 in the Plesk Panel Extension Manager on Ubuntu 16.04.2 LTS‬ with Plesk 17.5.3 MU #2 but the Update is failing with this Message:

[2017-04-07 12:57:19.355406] Error: Fehler bei der Installation oder dem Upgrade der Erweiterung "Let's Encrypt" (Paket: letsencrypt):
[2017-04-07 12:57:19] ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/filemng' 'psaadm' 'cp' '-r' '/opt/psa/tmp/moduleXvVf3A/var/.' '/opt/psa/var/modules/letsencrypt/'] with exit code [1]
filemng failed: filemng: Error occurred during /bin/cp command.

What may I do to solve it?

 

[AYamshanov]

Look like Issue - Auto update Plesk was FAILD

 

[UFHH01]

Hi hansitheking,

pls try as well the commands:

plesk installer --select-product-id plesk --select-release-current --upgrade-installed-components

and

plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Pls. consider as well to include the steps to go, so people willing to help are able to reproduce an error/issue/problem.

 

[hansitheking]

Thanks: @UFHH01 @AYamshanov for your fast replys. I did all of your advices but the problem ist still there. Please note that my Plesk Installation was migrated from another Plesk 17.5.3 Server with Ubuntu 14 yesterday.

 

[UFHH01]

Hi hansitheking,

pls. consider as well to re-install the Plesk Let's Encrypt - Extension using the commands:

plesk installer --select-product-id plesk --select-release-current --remove-component letsencrypt
plesk installer --select-product-id plesk --select-release-current --install-component letsencrypt

 

[hansitheking]

In case of removing and installing the plugin again will all the current certs be deleted or will it just remove and reinstall the plugin files?

 

[UFHH01]

Hi hansitheking,

you would certainly make a backup first, ( as always, when you re-install a package with stored user data! ) with the following commands:

Suggested commands:

mkdir -p /root/backups/letsencrypt
cp -avr /usr/local/psa/var/modules/letsencrypt/etc /root/backups/letsencrypt
plesk installer --select-product-id plesk --select-release-current --remove-component letsencrypt
plesk installer --select-product-id plesk --select-release-current --install-component letsencrypt
mkdir -p /usr/local/psa/var/modules/letsencrypt/etc
cp -avr /root/backups/letsencrypt /usr/local/psa/var/modules/letsencrypt/etc
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all

All went fine? Pls. remove the backup - directory and it's content with:

rm -rf /root/backups/letsencrypt

 

[hansitheking]

@UFHH01 Thank you very much vor your answer #7. Today I did all the steps you mentioned (expect the remove of the Backups) and it worked without any problems. Thank you very much for your help!