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Upgrade Plesk : everything work fine except Plesk

Discussion in 'Plesk for Linux - 8.x and Older' started by karicom.com, Jul 20, 2007.

  1. karicom.com

    karicom.com Guest

    0
     
    Hi my web site work fine webmail and D.B SSh ,but i can t use my controle panel .
    I have plesk 8.1 and i upgrading to 8.2 and promotion ended successfully .after re-booting my server and whene i try to log in i have a page error .

    is there a solution !!
    and how can i restart my pelsk
    :confused:
     
  2. danliker

    danliker Silver Pleskian Plesk Certified Professional

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    Location:
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    to stop psa:
    /etc/init.d/psa stopall

    to start psa:
    /etc/init.d/psa startall


    (that's for debian, maybe its different on other os)


    i think you have to tell us more information, have you an error message, what os do you use ?
     
  3. Mark N.

    Mark N. Guest

    0
     
    I seem to be having the same problem, after update to 8.2 I get the following message when I try to access my domain.

    'Service is not available now, probably your Plesk is misconfigured.
    Contact Your provider for details.

    Internal Plesk error occurred: MySQL query failed: Unknown column 'uid' in 'field list''
     
  4. giganet.wireles

    giganet.wireles Guest

    0
     
    I know FC uses:
    /etc/rc.d/init.d/psa {start|stop|startall|stopall|restart|status}
     
  5. karicom.com

    karicom.com Guest

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    special thanks to giganet.wireles and danliker
    i use F.C
    i restart Plesk with /etc/rc.d/init.d/psa start
    now Plesk work fine :cool: :cool:

    what about you Mark N. :confused:
     
  6. Mark N.

    Mark N. Guest

    0
     
    karicom.com:

    Re-starting psa didn't work. I think there's an internal database error, something must have gone wrong during upgrade, but thanks for asking.

    I found a work around by using the Plesk desktop dashboard - it must use a different database - rather than trying to manage my domains directly from their built in menu.

    It's not a perfect solution, but it beats the alternative provided to date. i.e. re-install and start from scratch.

    Regards,
    Mark
     
  7. dredding

    dredding Guest

    0
     
    Use these statements in your mysql command line:

    use psa;
    ALTER TABLE clients ADD uid VARCHAR(36);
    ALTER TABLE clients ADD ownership ENUM('true','false') default "true";


    This should take care of that.
     
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