Upgrade problem from 9.5.5 to 10.4.4

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Smtdmn, Mar 22, 2017.

  1. Smtdmn

    Smtdmn New Pleskian

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    Hello;
    When upgrading from Plesk 9.5.5 to 10.4.4.
    I am having this problem.
    It has been waiting for 3 hours on this screen and it does not give any errors.
    SS : http://prnt.sc/en8jtc

    How can we solve the problem.
    Can't I upgrade directly to 12.5 or 17.0?
    Thanks.
     
  2. IgorG

    IgorG Forums Analyst Plesk Team

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    You can upgrade to Plesk Onyx from Plesk 11.0.9 or later. If you have an earlier Plesk version, please consider migrating instead.
    The minimum Plesk version for an in-place upgrade to 12.5 is now 10.4.4.
     
  3. Smtdmn

    Smtdmn New Pleskian

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    Thank you IgorG . But as I mentioned, it remains on the screen and does not move. How can I resolve it?
     
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