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Upgrade to 10.4 : missing shared lib

R

RenaudW

Guest
Hello,

I actually have small business panel 10.2 and I would like to upgrade the Plesk Pannel 10.4. On Centos 5.7 X86 64
Then I read the documentation and :

Downloaded the file : parallels_installer_v3.11.0_build111102.17_os_CentOS_5_i386
Transfert by FTP on root/parallels
Execute this command : chmod +x parallels_products_installer_file_name
And this one : ./parallels_products_installer_file_name --web-interface

But this error is returned : error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory

How can I fix it ?
Thanks for your help.
 
Hi,

Did you tried the "update option" available in the Tools and settings tab of Plesk admin Panel ? . The error shows the lib file us missing or not able to find it on standard locations like /lib , /usr/lib and /usr/share/lib, So please check is the file exists, if not try to install it with specified package.

Thank you.
 
Last edited:
Hi and thanks for your reply,

The update option of the panel is empty : no update is possible by this way.
I did not found any file "libpam.so.0" in the standard places as lib/ etc...
So I must find this lib and install it before the upgrade ? That means the upgrade is not done for my version of pannel ?
I don't really understand...
 
I actually have small business panel 10.2 and I would like to upgrade the Plesk Pannel 10.4. On Centos 5.7 X86 64
Then I read the documentation and :

Downloaded the file : parallels_installer_v3.11.0_build111102.17_os_CentOS_5_i386
Try to use the installer for 64bit systems.
 
Hi,

Thanks for your help. I found and downloaded parallels_installer_v3.11.0_build111102.17_os_CentOS_5_x86_64 which seems better for my server. But I see a ZIP file called pp10-centos-5-x86_64-ez.tar.gz to download with.
What is it ? I must also transfert it on the parallels dir with the installer ? Zip ou unzip before ?
I'm lost...Thanks for your help.
 
...Then I tryied to install this package, and I have to choose between :

1. [*] Parallels Small Business Panel
2. (*) Parallels Small Business Panel 10.2.0 (currently installed)

3. [ ] Sitebuilder 4.5 and earlier versions (for Plesk 9 and earlier)

4. [ ] SSO

Where is the 10.4 version I want to install ??? How I can upgrade from Small Business Pannel 10.2 to Parrallels Plesk Panel 10.4 ? Not possible ???
 
Last edited by a moderator:
Nobody can give me a link to know how I can upgrade from Plesk Smal Business Panel 10.2 to Plesk 10.4 ?
Thanks a lot in advance.
 
Hello, Sergius and many many many thanks for your reply and link !!!
I will try that tomorrow and let you know.
 
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