• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Upgrade to 10.4 : missing shared lib

R

RenaudW

Guest
Hello,

I actually have small business panel 10.2 and I would like to upgrade the Plesk Pannel 10.4. On Centos 5.7 X86 64
Then I read the documentation and :

Downloaded the file : parallels_installer_v3.11.0_build111102.17_os_CentOS_5_i386
Transfert by FTP on root/parallels
Execute this command : chmod +x parallels_products_installer_file_name
And this one : ./parallels_products_installer_file_name --web-interface

But this error is returned : error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory

How can I fix it ?
Thanks for your help.
 
Hi,

Did you tried the "update option" available in the Tools and settings tab of Plesk admin Panel ? . The error shows the lib file us missing or not able to find it on standard locations like /lib , /usr/lib and /usr/share/lib, So please check is the file exists, if not try to install it with specified package.

Thank you.
 
Last edited:
Hi and thanks for your reply,

The update option of the panel is empty : no update is possible by this way.
I did not found any file "libpam.so.0" in the standard places as lib/ etc...
So I must find this lib and install it before the upgrade ? That means the upgrade is not done for my version of pannel ?
I don't really understand...
 
I actually have small business panel 10.2 and I would like to upgrade the Plesk Pannel 10.4. On Centos 5.7 X86 64
Then I read the documentation and :

Downloaded the file : parallels_installer_v3.11.0_build111102.17_os_CentOS_5_i386
Try to use the installer for 64bit systems.
 
Hi,

Thanks for your help. I found and downloaded parallels_installer_v3.11.0_build111102.17_os_CentOS_5_x86_64 which seems better for my server. But I see a ZIP file called pp10-centos-5-x86_64-ez.tar.gz to download with.
What is it ? I must also transfert it on the parallels dir with the installer ? Zip ou unzip before ?
I'm lost...Thanks for your help.
 
...Then I tryied to install this package, and I have to choose between :

1. [*] Parallels Small Business Panel
2. (*) Parallels Small Business Panel 10.2.0 (currently installed)

3. [ ] Sitebuilder 4.5 and earlier versions (for Plesk 9 and earlier)

4. [ ] SSO

Where is the 10.4 version I want to install ??? How I can upgrade from Small Business Pannel 10.2 to Parrallels Plesk Panel 10.4 ? Not possible ???
 
Last edited by a moderator:
Nobody can give me a link to know how I can upgrade from Plesk Smal Business Panel 10.2 to Plesk 10.4 ?
Thanks a lot in advance.
 
Hello, Sergius and many many many thanks for your reply and link !!!
I will try that tomorrow and let you know.
 
Back
Top