Upgraded from 8.4 to 9.3 but cannot log in

[ShazaamA]

Hello, I've run the installer on windows server 2003 and it was successful. I then went on to log in to my control panel:

https://serverip:8443 or
https://serverip:8443/login.php3

On the pages above, I got this error:

ERROR: com_exception
<b>Source:</b> Microsoft JET Database Engine<br/><b>Description:</b> No value given for one or more required parameters.

Additionally, an exception has occurred while trying to report this error: com_exception
<b>Source:</b> Microsoft JET Database Engine<br/><b>Description:</b> The Microsoft Jet database engine cannot find the input table or query 'PersistentCache'. Make sure it exists and that its name is spelled correctly.

0: common_func.php3:160
com->execute(string 'select [id], [parent_id], [type], [cr_date], [cname], [pname], [login], [passwd], [status], [phone], [fax], , [address], [city], [state], [pcode], [country], [locale], [limits_id], [params_id], [perm_id], [pool_id], [logo_id], [tmpl_id], [sapp_pool_id], [guid], [overuse] from [clients] where [id]=1', NULL null)
1: common_func.php3:160
db_query(string 'select [id], [parent_id], [type], [cr_date], [cname], [pname], [login], [passwd], [status], [phone], [fax], [email], [address], [city], [state], [pcode], [country], [locale], [limits_id], [params_id], [perm_id], [pool_id], [logo_id], [tmpl_id], [sapp_pool_id], [guid], [overuse] from [clients] where [id]=1')
2: class.Table.php:186
Table->select()
3: class.cObject.php:484
cObject->fetchAttrsFromTable_()
4: class.Client.php3:74
Client->Client(string '1')
5: common_func.php3:3072
objectMaker(string 'Client', string '1')
6: class.Client.php3:1917
Client::make(string '1')
7: elements.php3:1161
getCustomPageTitle(object of type UserNone)
8: elements.php3:1117
getPleskTitle()
9: login.php3:28
[/QUOTE]

Can anyone shed some light on this issue?

Thanks in advance.

 

[IgorG]

We have already submitted report to developers regarding this problem and it is under their investigation now. The main reason of this issue is incorrectly updated database. I can suggest you contact support team and they will correct it manually.