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Upgraded to 7.5 now plesk does not work

Discussion in 'Plesk for Linux - 8.x and Older' started by tundra96, Dec 14, 2004.

  1. tundra96

    tundra96 Guest

    I ran the upgrade to 7.5 and this happened at the end:

    Trying to stop MySQL server...
    During the stop found some small problems(see log file: /tmp/psa_7.5.0_RedHat_9_build75041208.19_upgrade.log)


    ERROR while trying to stop
    Check the error reason(see log file: /tmp/psa_7.5.0_RedHat_9_build75041208.19_upgrade.log), fix and try again


    error: %pre(psa-7.5.0-rh9.build75041208.19) scriptlet failed, exit status 1
    error: install: %pre scriptlet failed (2), skipping psa-7.5.0-rh9.build75041208.19
    Generate public/private keys pair for server ...
    domain_bu: Server's keys pair already exists
    domain_bu: Server's keys pair already exists
    Server keys generating done
    ===> Reading /etc/tomcat4/tomcat4.conf ...
    ===> Updating /etc/psa/psa.conf...
    ===> Reading /etc/psa/psa.conf ...

    <head> <title>Key Error</title>
    <body bgcolor='#ffffff'>
    <script> <!--
    alert('The key that you are using is invalid for the product version you are running.\nTo purchase a new key go to the Plesk Online Store at www.sw-soft.com or contact\nsales@sw-soft.com.');
    //--> </script>
    </body> </html>
    error: %post(psa-api-rpc-1.3.2-3) scriptlet failed, exit status 255
    ===> Reading /etc/psa/psa.conf ...
    /usr/local/psa/admin/bin/httpsdctl stop: httpd stopped
    Stopping Plesk: [ OK ]

    ----- end of output -----
    ===> Autoinstaller: stopped logging at Tue Dec 14 10:04:21 2004

    ***** end of log file *****

    15minuteservers tried to add the new key but they get this error:

    user psaadm not found
    user psaadm not found

    My question is how do I fix this without having to re-image the server ?
  2. chickenbak

    chickenbak Guest

    I had this same problem. Download the rpm version, and install both of the rpms related to the key within the base directory. I had some other issues as well with the database, so I ended up nixing it, and reinstalling it (I don't use 3.23, I use Arts...which I believe are at 4.22).

    I ran into the problem with psaadm as well...I believe what I ended up doing was telling it to install the rpm instead of -Uvh, and it ended up creating the psaadm group...and also ended up actually doing an upgrade instead of a reinstall, so I was happy!