• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Uploading images show wrong directory

Jllynch

Regular Pleskian
This is an issue that we had back with V3 and were told to upgrade to V4 to fix. Was solved for a while but looks to be back

A client is having trouble uploading images to a site. They upload the image but it shows as a broken link in the site. When I have a look at the same site I am presented with the correct "directory" when I go to upload an image and select browse server. The client sees different images/directory when they "browse server". They don't see their original directory with all their uploaded images.

So somehow all of a sudden they are presented with the wrong directory. How do we fix this?




http://www.netvantage.com.au
 
You can suggest your client to clear the browser cache and try to relogin into Sitebuilder. Also try to recommend to check this using an alternative browser.
 
Back
Top