/var/lib/plesk/mail/auth is empty

[mike303]

hi folk

we cannot fetch email over pop/imap.

look in /var/log/mail.err: Aug 13 11:46:41 xxx pop3d: LOGIN FAILED, ip=[xx]
look in /var/log/mail.info: Aug 13 11:45:40 xxxpop3d: IMAP connect from @ [xx]checkmailpasswd: unable to open mail authentication database: No such file or directory
look in /var/qmail/users/poppasswd ok, all users are stored
look in /var/lib/plesk/mail/auth emtpy, no passwd.db file

look around google and found, i should use /usr/local/psa/admin/sbin/mail_auth_dump. but this file is not installed

how can i restore the passwd file form qmail passwd

 

[dash]

/usr/local/psa/admin/sbin/mail_auth_dump is a part of psa package.
You can extract it from rpm package file.
place it into the /usr/local/psa/admin/sbin directory and execute as root user.

Execute mail_auth_dump utility.
it will create /var/lib/plesk/mail/auth/passwd.db file.

What exactly OS and Plesk version do you use? (#cat /usr/local/psa/version)

 

[eugenevdm]

I have the same problem but Plesk 9. This utility does not exist in Plesk 9. How do I fix it?

 

[Dale Johnson]

" /usr/local/psa/admin/sbin/mail_auth_dump is a part of psa package.
You can extract it from rpm package file.
place it into the /usr/local/psa/admin/sbin directory and execute as root user. "

any idea of how to do this?

Ive got a lot of angry people right now because they cant log in to their mail using outlook!

Please Help!