view control panel on net

[gene02]

when I try to view control panel on the internet for clients to login.
I can't find control panel for the domain name. like http://6thsigmahosting.com:8443 gets error can not display
https://6thsigmahosting.com:8443 gets same thing even if I drop the .com still error

 

[svdorr]

Gene02,

I am assuming that you are running a Windows server with Plesk 7 because of the forum you posted in.

-Have you changed anything on the server?
-Has the control panel ever come up for you?
-Are you using a software or hardware based firewall that might be blocking port 8443?
-Is the Apache web server running and set to listen for IP address 69.93.13.191 on port 8443?

 

[gene02]

no the control panel has never worked out side of localhost
I read some stuff on the apche but it is not configured or running looks like this may be the problem I know nothing about it so I will do some more reading. I turned apache on and I guess I must configure it because that didn't help. Thank Gene

 

[svdorr]

Did you install Plesk yourself, or did your server provider install it for you. Are you using a Windows server?

 

[gene02]

yes windows 2003
and yes I installed myself may have been foolish move maybe

 

[gene02]

I have opened port and still can not get my control panel to open same errors. does anyone know where I can find tutorial on this