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webmail.domain.com don't work

hollosch

New Pleskian
Hi,
i am using plesk with a domain, hosted by an other provider than the server runs.
I set a-record to the IP and the mx-settings to the webmail.domain.com

I activate mail for the domain and create an email-adress (mailbox). But the (sub)domain webmail.domain.com ist not available...
Chrome: ERR_NAME_NOT_RESOLVED

What can be the problem ?
 
You can't use webmail.domain.com as a domain name ...That already is reserved for the webmail interface on Plesk.
And why would you want an email such as [email protected]?
 
mail.domain.com
But also you should have an A record of mail.domain.com resolving to the server that will be hosting the respective email services.
 
If you already have the A record resolving to mail.domain.com + you have created the MX records for mail.domain.com then ALL should be fine!
 
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