Resolved webmail not working after migrated from 11.5 to onyx

[Zaw Ye Tun]

Hi,
I had migrated one domain from 11.5 to onyx, after migration is done, webmail is not accessible. When tried to browse the webmail url, it shows plesk default page. I had tried to uninstall webmail services and reinstall again, still the same, not accessible. May I know any advice on this error?
Thanks in adv.

 

[Alina Dmi]

Hello!
Is webmail accessible on domains created(not migrated) from Onyx panel?

 

[Zaw Ye Tun]

Hello!
Is webmail accessible on domains created(not migrated) from Onyx panel?

Hi Alina Dmi,
Appreciate your comment. The issue had been solved by re-configuring IP address in plesk as IP used to order license and current IP in plesk are mismatched which cause this problem.