webmail = Web Server's Default Page

[wfirefox]

hello,

I have a problem since my upgrade to plex panel 9.3.

My webmail horde not functionning.
when I use : mhttp://webmail.mydomain.com/ it's "Web Server's Default Page" instead of "horde login and password"

IF I try to use Atmail in "messaging option" have this message : "Erreur: webmailmng failed: Unable to create vhost configuration for horde webmail"

and more I dont possible to upgrade Horde support the installation not functionninh in my install panel error :
"Installing the package psa-horde-3.1.7-cos5.build93091230.06.noarch
error: unpacking of archive failed on file /usr/share/psa-horde/config: cpio: rename failed - Is a directory
ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support."

 

[IgorG]

Try to reinstall this package manually without errors as usual rpm file and then remove/add webmail with

/usr/local/psa/admin/bin/webmailmng --remove --name=horde
/usr/local/psa/admin/bin/webmailmng --install --name=horde

 

[wfirefox]

thanks for you answer.

I try you solution but I have this :

[root@s4465 ~]# /usr/local/psa/admin/bin/webmailmng --remove --name=horde
[root@s4465 ~]# /usr/local/psa/admin/bin/webmailmng --install --name=horde
Unable to get options for horde webmail

not functionning...
so I havec always the same problem...

 

[IgorG]

Try to do following:

cp -pr /etc/psa-webmail/horde /etc/psa/webmail/horde/

Then:

1) Set Horde as default to all domains:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -NBe 'select name from domains' | while read DOMAIN; do (echo --$DOMAIN; /usr/local/psa/admin/sbin/webmailmng --set-default --name=horde --vhost-name=$DOMAIN ); done

2) Restart apache:

/etc/init.d/httpd restart

3) Replace all notices about psa-webmail in /etc/httpd/conf.d/zzz_horde_vhost_conf:

sed 's/psa-webmail/psa\/webmail/g' -i /etc/httpd/conf.d/zzz_horde_vhost_conf

4) Reload apache.

 

[wfirefox]

not functionning :

[root@s442 ~]# cp -pr /etc/psa-webmail/horde /etc/psa/webmail/horde/
[root@s442 ~]# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -NBe 'select name from domains' | while read DOMAIN; do (echo --$DOMAIN; /usr/local/psa/admin/sbin/webmailmng --set-default --name=horde --vhost-name=$DOMAIN ); done
--mydomain1.com
Unable to get options for horde webmail
--mydomain2.fr
Unable to get options for horde webmail
--mydomain3.fr
Unable to get options for horde webmail
--s442.onlinehome.fr
Unable to get options for horde webmail
[root@s442 ~]# /etc/init.d/httpd restart
Stopping httpd: [ OK ]
Starting httpd: [ OK ]
[root@s442 ~]# sed 's/psa-webmail/psa\/webmail/g' -i /etc/httpd/conf.d/zzz_horde_vhost_conf
sed: can't read /etc/httpd/conf.d/zzz_horde_vhost_conf: No such file or directory
[root@s442 ~]# /etc/init.d/apache2 reload
-bash: /etc/init.d/apache2: No such file or directory
[root@s442 ~]# /etc/init.d/apache reload
-bash: /etc/init.d/apache: No such file or directory
[root@s442 ~]# Reload apache
-bash: Reload: command not found
[root@s442 ~]# apache reload
-bash: apache: command not found
[root@s442 ~]# /sbin/service httpd restart
Stopping httpd: [ OK ]
Starting httpd: [ OK ]

and I have always : "Web Server's Default Page"

 

[IgorG]

Do you really have psa-horde package installed there? Did you tried reinstall it?

 

[wfirefox]

before the plex's update my psa-horde functionning without problem !

It is not functionning since update !

so how can reinstall it ! I don't no where is the installation and remove in plex panel.

 

[IgorG]

You can just remove all related packages with something like

rpm -e --nodeps psa-horde psa-imp psa-kronolith psa-mnemo psa-turba psa-ingo psa-mimp psa-atmail

Then run /usr/local/psa/admin/bin/autoinstaller and select needed webmails in menu there for installation.

 

[Mick Fish]

Has there been a FIX for this yet? I have just done an update thinking it would be fine and same has happened to me..

This is urgent to please!

 

[IgorG]

Fix for what? It is not bug but misconfiguration.

1) The forum is free support resource and is aimed to help users to communicate with each other. The forum does not guarantee any responses from Parallels.

2) Official support from Parallels is provided through Customer Service at http://www.parallels.com/support. Please, submit your tickets there, if you need to solve urgent questions.

 

[Mick Fish]

okay so it ended up being that a website was not removed properly for some reason. All is good now .

cheers
Mick

 

[wfirefox]

the installation not functionning...

N) Install packages;
S) Show a list of packages; L) Back to primary components list;
Q) Cancel installing;
Select action [N]: n
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-horde-3.1.7-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-imp-4.1.6-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-ingo-1.1.5-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-kronolith-2.1.8-cos5.build93091230.06.noarch.rpm: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-mimp-1.0.2-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-mnemo-2.1.2-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-passwd-3.0.1-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.3.0/dist-rpm-CentOS-5-x86_64/opt/horde/psa-turba-2.1.7-cos5.build93091230.06.noarch.rpm: skipped because of md5 checksum match.
Starting installation of packages
Installing the package psa-horde-3.1.7-cos5.build93091230.06.noarch
Trying to start service mysqld... done
Trying to establish test connection... connected
done
Trying to generate random password for Horde Web Based mail client... Installing the package psa-imp-4.1.6-cos5.build93091230.06.noarch

ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

 

[IgorG]

Try to install psa-imp-4.1.6-cos5.build93091230.06.noarch package manually with

rpm -ivh psa-imp-4.1.6-cos5.build93091230.06.noarch.rpm

and post error here.

 

[wfirefox]

this my error message when I use this :

rpm -ivh psa-imp-4.1.6-cos5.build93091230.06.noarch.rpm

error: open of psa-imp-4.1.6-cos5.build93091230.06.noarch.rpm failed: No such file or directory

 

[IgorG]

But do you have this package file psa-imp-4.1.6-cos5.build93091230.06.noarch.rpm in this current directory?

 

[wfirefox]

sorry !

I reinstall It and I have this :

rpm -ivh psa-imp-4.1.6-cos5.build93091230.06.noarch.rpm
Preparing... ########################################### [100%]
1sa-imp ########################################### [100%]
error: unpacking of archive failed on file /usr/share/psa-horde/imp/config: cpio: rename failed - Is a directory

 

[IgorG]

Delete /usr/share/psa-horde/imp/config and reinstall it again.

 

[wfirefox]

hi

I rename "config" and "docs" and the install functionning.
after go to plex upgrade and update "support webmail horde"

I have a good report install, and install functionning...

but now in webmail.mysite.com have :

Une erreur fatale s'est produite
DB Error: connect failed
Les détails ont été consignés pour l'administrateur.

in english :

a fatale error happen
DB Error: connect failed
the details has been give to administrator.

what I do ?

 

[IgorG]

I can recommend you contact Plesk support team. They will fix it for you much more effectively and faster with access to your server.

 

[wfirefox]

OK I ask at "one and one" my Web Hosting for this help because I dont can contact Plex support directly...