websrvmng not restarting apache gracefully

[JP Kelly]

I am using WHMCS to create new domains in Plesk 10. When the domain is created via a php page form submission, the resulting page returns a "Server cannot be found" error. This seems to be because websrvmng is not gracefully restarting apache. Apache goes down for a brief amount of time and the response page for the domain creation script does not show up because Apache is down. This was not an issue in Plesk 8.6.

As a workaround I have disabled websrvmng because the domain creation script still modifies the Apache .conf files correctly, only Apache needs to be restarted manually. For me this is a better scenario than having my new clients be presented with a "server cannot be found" error.

 

[JP Kelly]

Ok c'mon guys

This is really starting to become an issue!
Can someone from Parallels please acknowledge that this is something they are looking at?

 

[JP Kelly]

Found a Fix on WHMCS forum

Someone posted this on the WHMCS forum and it worked for me.

I researched the purpose of websrvmng and it seems that it is only to give plesk the ability to call the httpd init script for start/stop/graceful/reload/and status.

Since the problem is that Plesk misues it to do hard restart s when we don't want hard restarts, I have replaced this with something that can only do graceful

So, replace your websrvmng with a perl script like this...

#!/usr/bin/perl
system("/etc/init.d/httpd graceful");

And of course chmod to 755 same persmissions and mode as previous websrvmng

 

[CoreyC]

I had the same issue, we ended up running whmcs under lighttpd - but that brought in some SSL conflicts

 

[JP Kelly]

After upgrading to 10.3.1 apache restart is very slow and API with WHMCS is broken again.
Any ideas?