While updating: ERROR while trying to register login shell

[JonasE]

Update: ERROR while trying to register login shell

Hi,

I was trying to update Plesk (10.2 => 10.3.1) on CentOS 5.6 but got the following error:

Checking that /usr/local/psa/bin/chrootsh registered as login shell...

ERROR while trying to register login shell /usr/local/psa/bin/chrootsh
Check the error reason(see log file: /tmp/plesk_10.2.0_installation.log), fix and try again

Same message in /tmp/plesk_10.2.0_installation.log

Thanks in advance!

 

[IgorG]

Did you try bootstrapper repair?

 

[JonasE]

Hi,

thank you for your reply.
Sadly i get the same error:

**** Product repair started.

===> Checking for previous installation ... found.
Create user 'psaadm' and group 'psaadm'
Checking for the group 'psaadm'...
Group 'psaadm' already exists

Checking for the user 'psaadm'...
User 'psaadm' already exists

Create group swkey-data
Checking for the group 'swkey-data'...
Group 'swkey-data' already exists

Checking for the group 'swkey-data'...
Trying to add supplementary group 'swkey-data' for user 'psaadm'... already there
Create Mail accounts
Checking for the group 'popuser'...
Group 'popuser' already exists

Checking for the user 'popuser'...
User 'popuser' already exists

Checking for the user 'mhandlers-user'...
User 'mhandlers-user' already exists

Trying to got legacy variables... done
Trying to save legacy variables... done
Checking for the system groups and users necessary for ftp server...
Checking for the group 'psaftp'...
Group 'psaftp' already exists

Checking for the user 'psaftp'...
User 'psaftp' already exists


Trying to start service mysqld... mysqld (pid 1788) is running...
done
Checking for the system groups and users necessary for Apache...
Checking for the group 'apache'...
Group 'apache' already exists

Checking for the user 'apache'...
User 'apache' already exists


===> Checking for the necessary system accounts
Checking for the system groups and users necessary for MySQL...
Checking for the group 'mysql'...
Group 'mysql' already exists

Checking for the user 'mysql'...
User 'mysql' already exists

Checking for the system groups and users necessary for admin server...
Checking for the group 'psaadm'...
Group 'psaadm' already exists

Checking for the user 'psaadm'...
User 'psaadm' already exists

Checking for the group 'psaserv'...
Group 'psaserv' already exists

Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'apache'... already there
Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaftp'... already there
Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Checking for the group 'psacln'...
Group 'psacln' already exists

Trying to start service mysqld... mysqld (pid 1788) is running...
done
Trying to establish test connection... connected
done
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.10.11.0-10.11.0.20110907-121750.dump.gz
Checking that /usr/local/psa/bin/chrootsh registered as login shell...

ERROR while trying to register login shell /usr/local/psa/bin/chrootsh
Check the error reason(see log file: /tmp/plesk_10.2.0_installation.log), fix and try again

***** problem report *****
ERROR while trying to register login shell /usr/local/psa/bin/chrootsh
Check the error reason(see log file: /tmp/plesk_10.2.0_installation.log), fix and try again

 

[JonasE]

I discovered another problem:

Changing "Management of access to the server over SSH" for a customer has no effect.