Issue whmcs - plesk interface error

[tkalfaoglu]

Hi there.. when a customer wants a SECOND hosting, the whmcs displays this error while it is trying to create a new hosting, which seems to come from PLESK..

Order Accept Encountered Problems
Error code: 2204. Error message: Unable to update hosting preferences. hosting update is failed: vhostmng-structure failed: Cannot create directory /httpdocs: Disk quota exceeded System error 122: Disk quota exceeded

Perhaps it stems from plesk's "grouping" of the users together? No idea.

What shall I do?
Many thanks, -t

 

[tkalfaoglu]

Btw.. Plesk creates a subscription but no hosting in this case..
if I manually try to create a hosting for it, it gives:

Hosting Settings for xyz.com​

Error: Unable to load object of type SysUser with id=522: SysUser: unable to select: No such row in the table

I tried PLESK REPAIR DB but it did not help..

 

[Bitpalast]

"Disk quota exceeded": Not enough room on disk or the user has a hard quota and already used it all.

 

[tkalfaoglu]

"Disk quota exceeded": Not enough room on disk or the user has a hard quota and already used it all.

Of course, I saw that too. But quotas are subscription based, so I thought. So, adding a second subscription should not hinder the existing quota of the other subscription.. Besides, it never has, but now I see it at every hosting creation. The disks are more than 50% empty.

 

[tkalfaoglu]

Disabling quotas on the system

 

[kkeerr]

I have the same problem. It's creating records, but it's causing a "No hosting" error.