Issue Wordpress "clone" failed

[Janko1000]

Hello All,

we have some Issues with the Wordpress cloning Feature.
I start the Procedure and the first Step "Copying Files" works fine.
But Step two... "Copying database - Failed String could not be parsed as XML".

Is there a logfile somewhere?

Thanks for Help!

Update:
I find some Log Files with ErrorCodes:

[2017-05-14 01:09:32] ERR [1] PHP Warning: SimpleXMLElement::__construct(): Entity: line 2: parser error : Input is not proper UTF-8, indicate encoding !
Bytes: 0xB8 0xB5 0x44 0xB9; File: /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/api-php-lib/src/PleskX/Api/Client.php, Line: 141

[2017-05-14 01:09:32] ERR [1] PHP Warning: SimpleXMLElement::__construct(): et><database><add-db-user><db-id>12</db-id><login>wordpress_j</login><password>e; File: /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/api-php-lib/src/Plesk
X/Api/Client.php, Line: 141

[2017-05-14 01:09:33] ERR [1] PHP Warning: SimpleXMLElement::__construct():                                                                                ^; File: /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/api-php-lib/src/Plesk
X/Api/Client.php, Line: 141

[2017-05-14 01:09:34] ERR [1] PHP Warning: SimpleXMLElement::__construct(): Entity: line 2: parser error : PCDATA invalid Char value 22; File: /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/api-php-lib/src/PleskX/Api/Client.php, Lin
e: 141

[2017-05-14 01:09:35] ERR [1] PHP Warning: SimpleXMLElement::__construct(): abase><add-db-user><db-id>12</db-id><login>wordpress_j</login><password>XXXXXXXXX;; File: /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/api-php-lib/src/Plesk
X/Api/Client.php, Line: 141

[2017-05-14 01:09:36] ERR [1] PHP Warning: SimpleXMLElement::__construct():                                                                                ^; File: /opt/psa/admin/plib/modules/wp-toolkit/vendor/plesk/api-php-lib/src/Plesk
X/Api/Client.php, Line: 141

[2017-05-14 01:09:36] ERR [panel] Task failed: id=58, pid=24212, type=ext-wp-toolkit-task\manage, error=String could not be parsed as XML

 

[Janko1000]

NoBody?
@IgorG ?

 

[IgorG]

I would suggest you changing db password. Looks like there is non-UTF symbol.