Wordpress Toolkit scan fail (without error)

[kanense]

Good afternoon,

My Toolkit not find a instance for one domain, Wordpress installed but not find by wordpress toolkit.
How to fix?

 

[IgorG]

Most probably that there is incorrect permissions/ownership on WordPress files and folders.
For proper operation, all files should have 644 permissions on files and 755 on folders. Subscription's system user should be the owner of all files and folders.
Try to run command:

# plesk repair fs example.com

for fixing this issue.

 

[kanense]

Most probably that there is incorrect permissions/ownership on WordPress files and folders.
For proper operation, all files should have 644 permissions on files and 755 on folders. Subscription's system user should be the owner of all files and folders.
Try to run command:
# plesk repair fs example.com

for fixing this issue.

Do not working, getting "nothing" at toolkit, permissions are correct,

 

[kanense]

any help?

 

[Aleksey Filatev]

There is a case, known as an issue EXTWPTOOLK-1844, when WordPress instance exists (and recognized by WordPress Toolkit) but hidden in GUI. Could you please list all instance via CLI:

plesk ext wp-toolkit --list

Do you see your instance in this list?

 

[kanense]

There is a case, known as an issue EXTWPTOOLK-1844, when WordPress instance exists (and recognized by WordPress Toolkit) but hidden in GUI. Could you please list all instance via CLI:

plesk ext wp-toolkit --list

Do you see your instance in this list?

Hi,

Yes the domain and instance are listing there:

ID  Main Domain ID   Main Domain's Path  Owner ID  Alive                                  Site URL               Name  Version
26              21            /httpdocs         1   true            https://www.xxxxxxxxxxxxxxxxxxxxx.com   Name of Site   4.9.8

Is any way for fix?

 

[kanense]

I have fix it
by follow that link: Wordpress instance is not detected by Wordpress ToolKit

thank you