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Recent content by scottlpool2003

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    Can't Backup

    I can't see anything that stands out. Also, can't find anything related to 'backup-subscription' or 'backup-site' I'm probably better off manually transferring everything as this has already taken up 2 full days trying to get a backup. Thanks for your help.
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    Can't Backup

    Thanks Dmitry, I wasn't sure where the backup log was. Here is the segment with the error: [2015-09-23 09:56:46.716|13208] Debug: EndDomain [2015-09-23 09:56:46.717|13208] Debug: Domain 'xxxxxxxx.co.uk' dump finished [2015-09-23 09:56:46.718|13208] Warning: 2615a312-eb55-405e-a3de-42f4ecbb2d96...
  3. S

    Can't Backup

    Trying to migrate to a new server, can't backup the server or individual domains or even mail configuration/content due to this error: Warning:server "server" Cannot backup domain 'domain.com'[Data at the root level is invalid. Line 4, position 1.] There's not much of a hint at what it could...
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    Merge all domains to 1 owner?

    I have a temporary but not ideal workaround. I installed FileZilla server and granted credentials to the VHOSTS folder which gives me access to all domains in VHOSTS. This only works because I'm using it as a business server, but if I had actual clients, this would be no good and I would have...
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    Merge all domains to 1 owner?

    Thanks for your help, Igor. Appreciated as always. I've already got the subscriptions to 1 subscriber, I need to be able to login via FTP and have all of the subscribers domains available.
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    Merge all domains to 1 owner?

    Hi, I've looked around and can't seem to find a solution. I have 20+ domains that I set up for myself on individual subscriber accounts. I need them all to list in 1 account so that I can login to FTP and have each site listed for a new CMS I'm working on. I managed to get all domains to 1...
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    FTP Backup Failed - CURL timeout error

    Thanks Igor I have this set to 43200 (12 Hours) the backup takes around 4-6 hours and looks complete but stays on 100%. I've also gone through the Firewall settings on the remote computer.
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    FTP Backup Failed - CURL timeout error

    Hi I'm having this issue when trying to set automatic backups to a separate server: Just curious as to what has timed out here, would this be the server with Panel on or the external server?
  9. S

    Update Failed 11.5.30

    Quote from Parallels support:
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    Update Failed 11.5.30

    Still no further along with this issue. Anybody? [EDIT] Just tried to run the updates via command line as per: http://kb.parallels.com/en/9221 with: Output: That looks to me like it's adding an extra \ here: D:\Plesk\\kav\kavsvc.exe as I can't even navigate to it using that unless...
  11. S

    Update Failed 11.5.30

    I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get: I'm not overly familiar with how SSL works. The certificate is installed and works within the Plesk Panel under :8443 but it seems to fail on :8447 via the web interface. If I try and access it...
  12. S

    Panel Broken After Update

    I contacted Fasthosts who contacted Parallels who fixed it. I haven't received any email as to what the problem was. If I do get one, I'll be sure to post it. [EDIT] A KB has been created for this issue: http://kb.parallels.com/120186
  13. S

    Panel Broken After Update

    Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: I initially thought that this could be because I have installed PHP 5.5.8 on the server, but when I went to double check what version Parrallels is using, I see that it is still...
  14. S

    File Upload Issue [PHP INI]

    I'm having major issues uploading files specifically larger than 10MB I'm almost certain the issue is one of two things: 1. File size limit 2. Moving the uploaded file I've done some testing, and I can upload the files perfectly using ASP so this means its a PHP issue. I believe the...
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