• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. S

    Question Ioncube Loaders in usr/bin/php ?

    Hi, When executing a script from the CLI with /usr/bin/php executable, I get ioncube loader errors, but if I run the script with /opt/plesk/php/8.1/bin/php the script gets executed successfully, because the Ioncube PECL package for this PHP version is installed. Is there anyway to enable...
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    Issue Scheduled Task Fails (plesk command not found)

    I am having trouble running a script I've made to backup files/databases using plesk cli. When running the script through the SSH Terminal via Plesk Admin Interface, there are no issues. However when I set up a cron job (task schedule) to run the shell script, I get an error "plesk command not...
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    Question Get Subdomains Databases from CLI?

    Hi, How can i get the database names from a subdomain? I noticed that the subdomain databases are assigned to the parent domains dom_id in the domains and data_bases tables. in my shell script the following line returns always no results because the subdomains id is not the correct one, the...
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    Issue Restoration Error Not enough values to unpack?

    Hello, I am receiving the following error when trying to restore a backup from another server. server #1 plesk edition: Plesk Obsidian Web Admin Edition Version 18.0.60 Update #1 OS: Ubuntu 20.04.6 LTS This is where the backup runs server #2 plesk edition: Plesk Obsidian Web Admin Se Edition...
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    Question Restore Backup with FTP (server to server)

    Hi, I have two plesk servers and a remote storage (FTP) server just to store backups. I have connected to the first server and created a full backup, which is now saved in the remote storage (FTP) I have connected to the second server and also added the remote storage FTP account in the...
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    Question Change Domain Name Folder?

    I noticed that when i change the domain name through the built in plesk functionality in Plesk, the folder does not change. Is there any specific reason why? e.g. old.example.com => new.example.com the path remains the same, /var/www/vhosts/example.com/old.example.com
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    Question SMTP rDNS Problem?

    Hi all, So I have a dedicated server with IP e.g. 123.456.78 , the hostname of the machine is "malta12345.example.com" On the server, I also have a domain "mydomain.com", which the A record points to the server. I am trying to send emails via SMTP through this domain. Hostname...
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    Question Subdomain to Domain Migration?

    Hi All, So I have set up a free trial installer for my web app, all free trial installations are installed on unique subdomains on a domain that I own and points to my Plesk server e.g. spacex.dummydomain.com Now lets assume the user wants to use his own domain instead of my subdomain, what is...
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    Question REST API Import Database?

    Hello, I know that it is possible to create a database through Plesk Rest API, but is it possible to import an SQL file to that database so it gets filled with the necessary db tables for my app?
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    Question Spam Protection Web Host?

    Hi, Recently the dedicated server i use with Plesk Web Host edition got suspended by the hosting provider for email spamming reasons. I checked the Mail Queue and there were 400+ emails in the queue all from the same domain (custom PHP web app) I suspect that the suspension was caused by this...
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    Question Missing Message ID email header?

    This question may be out of topic but I was wondering if there is any setting that removes "message-id" header from the incoming emails on the server? Currently, I am using the following PHP library to receive read emails using IMAP but for some reason the message id is missing from all emails...
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    Question Disable File Manager on Service Plans?

    Is there any way to disable the file manager access to customers in the web host plesk edition?
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    Resolved Restrictict Archive Functionality to Customers

    Hello, Is it possible to restrict customers or subscription plans not to have access to the archive functionality of plesk's file manager? Use Case: I don't want clients to be able to .zip the all the files of their domain and download them locally? Because they will get access to the source...
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    Question Am I safe with Comodo WAF ModSecurity?

    Hello, I've noticed that ModSecurity's free waf has many false positives (especially for font files). Sometimes it also blocks simple INSERT sql queries which makes the development work a bit harder. To make the applications run properly I have exluded the following rules 210710 222212 220030...
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    Question postfix vs qmail?

    Hello, Which service is better and more secure? postfix or qmail? I've been trying for the last week to setup the smtp mail settings with postfix without luck...for some reason smtp (465 port) is not working because of the ssl certificate (even tho everything is secured with lets encrypt, open...
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    Question I've had enough...

    I have contacted many hosting centers, technicians, companies etc. but none of their replies are helpful... I would like to hire somebody/company that can do the following, I don't have the time or knowledge to do it on my own. I want to offer my web application in a SaaS model (multi-instance...
  17. S

    Question Disable emails from Customer creation [REST API]?

    I am using the REST API v2 to create customer, hosting accounts, domains etc. is there any way NOT to send the automated emails from plesk?
  18. S

    Question Virtual IP redirect traffic to main ip?

    Hello, Is there any way I can create a virtual public IP that will work as a "middleman" and redirect traffic to the main server? Scenario: The virtual public IP is 192.5.5.2 and the plesk server's ip is 89.23.24.1 I want to point the domain to the virtual public ip 192.5.5.2 and somehow i...
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    Question Backup Plesk in case of server failure?

    Hello, Scenario: let's say i have a plesk dedicated (web host edition) server with 100 hosting accounts, each hosting account has their own domains with their own web applications. How can I migrate everything (or maybe have a second server that is always synced with the original) in a new...
  20. S

    Issue Log Files not readable?

    Hi, How can I view the default apache logs in a more beautiful/readable way? all log files get added in a single line, which makes reading it and debugging very very hard Please help! e.g AH01071: Got error '_access_restricted in...
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