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Hi, so I've successfully executed a dist-upgrade from deb8 to deb9 ... but the post script that was supposed to be created by the "pre" helper script is missing. (distupgrade.helper.deb8-deb9_pre.x64.sh) I've found the deb7 to deb8 script within the forum on another thread .. but, I guess it's...

Hello! So, I've removed the (now deprecated) PHP 5.6 package via the Plesk Updates, all good, updated my (only) service plan and all subsequent subscriptions ( as well as scheduled tasks ) to the new handler, which is PHP 7.3.11 Problem now is, the Diagnose & Repair extension says: 1 service...

This happened on other servers I've had some months ago, but it seems to have "fixed" by itself, at some point, as all the other 4 servers are just fine. I have this last one which keeps on returning the same error. I've tried apt-get update and apt-get -f install as mentioned in the logs, to...

Hello! I haven't used composer to install stuff for a while now ... but since I just had to install something with it today, I stumbled upon the following error: Note that I am already at the latest version of Plesk 17.8.11 #22 ( and I already seen that KB article which I've tried ). First...

Hello! And here is a weird one for you ... literally on all of my servers ( Plesk 17.8 ), if I transfer a long minified JS or CSS file via FTP so I can edit it, the following problem occurs: Imgur But if you check the same file, directly via browser, or via Plesk's file editor, there seems to...

Hello gents! I am running 5 different servers all running Debian 8.11 with Plesk 17.8.11 ), and some began having issues updating themselves. Two servers successfully upgraded to #20, while two are stuck on #18 and one is stuck at #19, all with the same outcome, as follows: I am not sure if...

Hello! So I have added some DNS entries, to a domain, waited for few days, seemed weird, didn't update. They I went an did a dig lookup, and figured that the serial was different ( 01 revision ) on 8.8.8.8 compared to the 02 I had. Anyway, went on, ran: /usr/local/psa/bin/dns --update-soa...

Hello! I am running some PCI Compliance test and while I know about the pci_compliance_resolver cli I'm still unable to get rid of this warning. Note that after running it, it solved all the tls 1.0 errors from the other ports, just not from this one .. for some reason. Risk: High (3) Port...

Hello. Out of the sudden and as a first in half a year since Plesk is running, all the websites on the server went down, returning 502 bad gateway. Then I went in and stopped nginx .. errors in the nginx error log were like "connection refused to upstream etc" .. Everything worked normally if...

Hello! I have some issues with webstat, happening for quite a while now, but since it wasn't that big of an issue, I didn't bother, thought it's some update issue or something, and it would be fixed with next update. I have 5 servers, all running plesk ( most of them pro edition, don't think...

Hello! I have this backup running for a few days now. Tried looking for it in the psa database... (taskId: 89), tried killing the progress given by ps aux | grep backup or ps aux | grep gzip but everytime I run this command, I get a different PID always incrementing itself. 1. Tried...

Hello, I have recorded this video so you can understand better what is happening. Basically, I mistakenly deleted 2 log files, went in the backup from one day ago, I can see them correctly inside the backup when I choose the files to restore, I hit restore, it finishes successfully but the...

Hello! I have just activated the Plesk Firewall ( with it's default settings ), and did the PassivePorts thing in ProFTPD ( so I can retrieve the directory listing , having Passive mode enabled ) in my FTP client, don't know if that matters, anyway. Anyway problem is now that while Firewall...

Hello! I am trying to be PCI Compliant on three servers and the latest scan ( when I thought I'm done ) tells me there are two issues to deal with: ftp receives cleartext password Risk: High (3) Port: 21/tcp Protocol: tcp Threat ID: ftp_clear I am confused on the FTP problem because I...

Hello! As the title suggests, I'm having trouble achieving a PCI Compliance scan from ControlScan, given they have partnered now with a payment processor that we use, PayVision. I have dealt with all the other issues, and this would be the last one. IP Address: 136.243.78.229 Host...

Hello! I just wanted to run the following, to get my public key for a domain and I got the following error: # plesk ext git --get-public-key -domain agency.as Method Modules_Git_ApiCli::getPublicKeyCommand() does not exist exit status 3 Debian 8.6, Plesk 17.0.7 #6 As a related question, do...

Hello! I'm wondering where can I find the log file for debugging purposes in Plesk Onyx ? Before Onyx, when we had to manually install nodeJS and Passenger's Phusion module, the logs were located in /var/log/apache/error.logs Any ideas how can I debug my apps now ? Cheers!

Can someone give me a real example based on this documentation ? I am doing a weekly full backup with daily incrementals. Problem is I have a domain which is configured to server assets and it has around 14GB at the moment. Searching the forums and googling about it.. I stumbled upon that URL...

Hello! I have followed the tutorial from google, changing my DNS settings towards Gmail's MX records. Note that I don't want to relay my emails. I do not need to see emails in my inbox and just send them with Gmail's SMTP. I want to simply use my gmail account to receive / send mails. You...

Hello guys! I have had this problem since forever... anything I do regarding DNS, like simple subdomain adding, for one specific domain, will not simply propagate. bio-vita.no is the domain in cause. https://toolbox.googleapps.com/apps/dig/#SOA/[email protected] rcode SERVFAIL I...