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Hi My server auto updated today and now all my temporary PLESK domains are innaccesible. Working fine this morning, then immediatly after update to Plesk Obsidian 18.0.54 Update #1, i cannot access them, all i get is the error below in the browser. This site can’t be reached The web page at...

Hi Everyday since i updated to Obsidian mariadb keeps stopping with the error DB query failed: SQLSTATE[HY000] [2002] Connection refused: Below is the error from the PLESK log file, i have no idea why. Logging into plesk repair and just restarting mariadb brings it back but I know it will...

Hi I keep getting this issue detected on one of my Wordpress installs on my PLESK server phpMyAdmin Admin Panel Exposed To The Internet The following instance of phpMyAdmin was detected on the remote host : Version : unknown URL : https://mywebsite.com:8443/phpMyAdmin/ Seems like...

Ive had this multiple times, ive searched all the forums with no resolution. Clearing the cache with plesk ext wp-toolkit --clear-cache -instance-id 9 just returns the following error Failed to reset cache for the instance #9, reason: An error has occurred when decoding JSON: Decoding failed...

Hi, I've been running redis server successfully for a while now, upon a log error that was sent to me it's unable to start. Please see the log output below. Uninstalling and re-installing does nothing, restarting does nothing Jan 27 10:44:55 656c9ec.online-server.cloud systemd[1]: Starting...

I need to find the issue with this error. I've seen this issue on a few threads but with no resolution for me on any if the solutions. "The xxxxxxxxxxxxxxxxx" was cloned with errors: Failed to reset cache for instance #1: An error has occurred when decoding JSON: Decoding failed: Syntax error...

I can't install 360 Monitoring agent status for monitoring the server, i get the error below Failed to install or update agent360. Execution package has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned...

Hi, im having huge problems creating any mailboxes and email addresses. I have all extensions IMAP/SMTP and webmail activated correctly Im in Power User view mode. If i go to Mail > Create Email Addresses the page redirects to Websites & Domains overview with a red warning that reads Error...

Hi Im in the process of moving our websites to a new server space, both are running PLESK Obsidian, linux CentOS7 The only issue i'm having is that when i ping the domains that have so far been moved over i get complete packet loss but the domains resolve correctly and and DNS checkers are...

Hi, ive had this issue for some time. In Websites & Domains, some of the Wordpress installs don't show the Files, Mail and Database shortcuts across the top and the Actual Website name and links missing like Log in, Check Security Plugins etc. Ive attached two screen shots to show whats...

I went to clone a Wordpress install and it failed immediately with the error: DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '6' for key 'PRIMARY', query was: replace pd_users set `id`='0', `login`='chris', `account_id`='89', `pd_id`='31' Anybody help as...

Im about to upgrade my database from MariaDB 5.5 to 10.4 in my PLESK Obsidian install Ive decided to clean the database of all old and unused wordpress installs before i dump the database. Ive been deleting all the old and unused Wordpress instances, when i do im given the option to delete the...

Hi, im having an issue filtering my webspaces. We host multiple sites in PLESK yet when the webspace filter is used (top right dropdown in plesk) when in the managing Wordpress instances menu the Webspace selected is not filtered out, ALL the Wordpress instances are still shown which is an...

Hi Im getting 5+ emails below from our PLESK install from email [email protected]. What is sending the mails and how can i change the sender address so it wont keep failing. Full email below, always the same. Thanks Undelivered Mail Returned to Sender...