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After upgrade to Plesk 12 Help desk link to osticket installation disappeared. How do I get my sites osticket installation to appear again for help desk?

Is this all there is to my.cnf these days? [mysqld] bind-address=127.0.0.1 local-infile=0 datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql # Disabling symbolic-links is recommended to prevent assorted security risks symbolic-links=0 [mysqld_safe]...

top - 05:05:13 up 1 day, 5:48, 0 users, load average: 0.10, 0.78, 0.69 Tasks: 203 total, 1 running, 202 sleeping, 0 stopped, 0 zombie Cpu(s): 4.3%us, 2.0%sy, 0.1%ni, 92.8%id, 0.8%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 12308584k total, 7289756k used, 5018828k free, 457576k...

Cant get to webstats after upgrade to 11.5.30

i get the following warning from updater when trying to upgrade to 11.5.30 WARNING: SSO start-up script has wrong execution priority. Please, check http://kb.parallels.com/en/112666 for more details. Have followed kb to no avail everything returns ok from sso-integration. I DO have...

Error: Installation of osTicket at http://intelliwebhosting.com/osticket failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: mysql_connect(): Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in...

How do I change the URL that is used for the help desk link... It is pointing to the wrong URL. Any suggestions on how to edit the link that appears on the left hand menu?

I get the following warning in plesk 11.09 billing manager: Warning - PBA service plugins not available. What does this mean?

I have tried to fix several problems with the application vault.. It seems that I have managed to really break it this time. I need to know if there is a way I can re-install the application vault. Can I somehow get a fresh install of the rpm (or --force of one) that will repair or...

What is causing this?... Just happened since I modified collectd.conf to include "Interval 600" setting per KB. Watchdog is running since Sep *3, 2012 01:00 AM. * *Watchdog is monitoring services: * * * *Plesk Web Server * * * *Web Server (Apache) * * * *SMTP Server(Qmail) * * *...

I am seeing the following in my mail logs qmail: 1346628294.617533 warning: trouble injecting bounce message, will try later Sep 2 19:24:56 www qmail-queue-handlers[25656]: Handlers Filter before-queue for qmail started ... Sep 2 19:24:57 www qmail-queue-handlers[25656]: from= Sep 2...

Trying to run watchdog security scan when i click on security it says has never been run. When i try to start scan it gives me the message that it will take about 30 minutes, however it does not run. I confirmed this by trying to run it manually from command line. Here is the error...

When I try to install an application on a website it says "Downloading" and gives a progress bar, but it never gets past 0%. Any ideas?

We installed site builder in 10.2 and one of our clients inadvertently published a site builder site over their original site. We have told site builder to remove the site and it says it is done. When we put the original site data back it won't go to index.HTML in the root of the site...

When I try to install phpBB from the application vault in 10.2 I get the following error: I am able to install other apps on a site but for some reason phpBB wont "download". Anyone else have any ideas about this?

Transitioned email accounts on a non billing manager subscription that was transitioned to the admin account won't allow you to assign user or to change password. The accounts are functioning on the email and horde side but the apparently are assigned to some non-existent user. How do I force...

***Licensing Error You have exceeded the number of customer accounts you can have in the system. Please upgrade your license. Upgrade appeared to complete, however CPU usage was high and SSO broken. After reboot CPU usage down and SSO seems to be using proper port of 8443 instead of 11443...

I have Plesk Billing standalone installed along with Plesk 9.3. When I go to the client page I am seeing the values link for each client (with the correct amount) but the link is going to the wrong place. The link is going to http://srv1.myhostname.com:8443/admin instead of going to...

I just upograde my 9.2.1 through the command line and after the update I am having MAJOR email issues. I am finding the following jobs tunning and there are about 10 or more of them and they are pushing my server load through the roof. What is this and why is it causing so much trouble...

I originally upgraded to 9.2.1 using the CP update and all was fine with fastcgi. I then noticed in some other threads that you should update from the command line. I performed an update from the command line and it updated 3 packages: After this wierd update (note warnings) I am no longer...