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Plesk 10.4.4 does strict state abbreviation validation when creating a new customer. When I enter NL (the correct 2 letter abbreviation for Newfoundland in Canada), it says it is invalid. Entering NF works fine (the old and now incorrect abbreviation). WHMCS provisions using the correct NL...

Just a tip for anyone else who might run into this issue. A customer renamed their domain within Plesk. Everything got set properly by Plesk *except* the custom php.ini config variable for open_basedir, which remained with the old domain name. This resulted in errors like the following in the...

Seemingly at random, pages across different clients that have authentication enabled on a folder or file will not load - they simply go to an error page immediately rather than asking for username and password. Restarting Apache will sometimes fix this, but then the problem will come back at...

Hello, For close to a year now our Horde installation has not worked. We had tried a number of things from increasing file descriptors to installing older versions of Apache and PHP and even Horde itself, to no avail. In the meantime we have been using squirrelmail, and all of our...

Hello, Four days ago, Apache suddenly started to not kill some of it's older child processes. Since the processes are unresponsive to new reqeusts, it then spawns more processes, leading to more than 150 httpd processes running. Mysql eventually ran out of connections, causing my clients to...

Hello everyone, This may have been done before, but in my searches I couldn't find a guide to help me completely switch over to Squirrelmail from Horde. Firstly, why would you want to do this? 1) Horde appears to have a vulnerability at this time that is being exploited by hackers...

Hello, Whenever a domain is added the following command is run: sh -c for pid in `/bin/ps axc -opid,command|/bin/grep -E "[0-9] named$"|/usr/bin/awk '{print $1}' -` ; do /bin/kill -1 $pid ; done followed by: /usr/bin/awk {print $1} - The problem is that these both give syntax errors...

Sites with MySQL databases not appearing (FIXED) After trying to fix my previous Horde problem by following the directions found here: http://kb.swsoft.com/article_41_260_en.html My recompile of an earlier version of PHP (4.3) failed. Now any site with a MySQL database does not show up...

Hello everyone, When attempting to login to webmail, login process stops at redirect.php with a blank page in Firefox. In Safari I get "Safari cannot open the page, The error was: lost network connection (NSURLErrorDomain:-1005)" and a bit more info. With IE I get the usual "Page cannot be...

We recently had a hacker in our box that managed to adjust system files so that on reboot the os continuously segfaulted. We had to install a new hard drive and get everything running on that and copy everything from the old drive to the new one. This is the procedure we followed, hopefully it...

Hello, I know there's plenty of these, but none seem to have a solution that will work. I've reinstalled spamassassin (from Plesk Updater alone, as well as from ART). Qmail has been reinstalled, and Dr Web has been removed. I did exactly as a few different threads had directed to solve...

mod_throttle and perl issues on FreeBSD Use this URL for reference to the problem: http://forum.plesk.com/showthread.php?s=&threadid=23319 I'm running FreeBSD 4.9 on a P4 2.8 HT 1024MB RAM. Plesk 7.5.4 latest build. When mod_throttle is enabled in httpd.conf, the apache error log...

Hello, I'd like to add a link to the auto-emails that are sent with regards to the Help Desk that will automatically take the user to the Help Desk. Clearly they would still have to log in, so is there a php variable that I can put in to the link that will direct the user to the Help Desk...

When I run apachectl graceful it shows: Segmentation fault (core dumped) /usr/local/psa/apache/bin/apachectl graceful: configuration broken, ignoring restart /usr/local/psa/apache/bin/apachectl graceful: (run 'apachectl configtest' for details) If I run apachectl configtest I get...

There seems to be a problem (at least in the FreeBSD version) where if any user decides to create the user "root" using the database manager in Plesk, it will overwrite the current root user. It's not a major security risk as the root privaleges do not transfer to this user, but it is an...

I've got a weird situation, that I'm trying to explain. the default domain has a simple html file that redirects to my domain (called mydomain for simplicity). so going to http://myip takes you to http://mydomain for example. Let's assume that all domains mentioned here have subdomains...