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I have looked at http://www.parallels.com/support/policy/plesk-lifecycle/ and yes I see it is supported for 12.x but how long is it supported until?

While it is upgrading and I login into the control panel I see "Error: The license key is invalid. In order to use Plesk, you need to obtain and install a new valid license key. You are trying to use a license key created for another version of Parallels Plesk. Contact Parallels sales...

Why I did not get an email to renew SUS on my 30 domains before it expire few days ago? I went ahead to pay today. Hopefully it get renewed that I will get the email containing the key file before I upgrade to 12 from 11.5

Minify Restriction? I have spoken to IPS that their software operate on my fourms and they said: "This error is caused by a restriction in place on your web server. I have worked around this temporarily by disabling the "Minify" system on your forum which is used to compress the JavaScript and...

This snapshot is after upgrading to 11.5.30 from 11.0.9: http://forums.hiphopselite.com/gallery/image/542-plesk-mobile-32-prerepair/ You see plesk-mobile_32.gif is a broken image. The fix is to look in the backup before you upgraded to 11.5 to get the file and put it in C:\Program Files...

Finally today was no longer a 500 internal server at Plesk Control Panel and I can now report this issue to you as I have the time at the moment to do so. It's Parallels Plesk Panel 11.0.9 with 11.0.9 Update #44 using Windows 2008 R2 SP1 as the production server that was upgraded from Windows...

I have cloned my plesk server as it says at http://www.parallels.com/download/plesk/11.5 then I was going to preview this on cloned virtual machine but I cannot as I get parallels installer was updated then after it refresh to updated installer there is no way to preview 11.5 but to update 9.5...

Where is C:\Program Files (x86)\Parallels\Plesk\admin\plib\locales\pt-BR\.aiupd_24123 and what permissions I should set? Error: can't apply patch panel-11.0.9~patch40 Access is denied. (Error code 5) at retrieves attributes for file or directory C:\Program Files...

Failed to read product information from the file : Can't process products.inf3: Unable to delete the file C:\7002a876d2ebb1049a83c32476e5157d\parallels\products.inf3: Access is denied Can't process versions.inf3: Failed to download the package...

With provided information at http://portal.smartertools.com/KB/a2415/set-up-auto-discovery-with-smartermail.aspx did not work? when setting it up in control panel -> domain's dns panel and plesk version is 11.0.9 It needs the following DNS records Record type: SRV Service name *...

I was looking at Parallels Plesk Panel Lifecycle Policy located at http://www.parallels.com/support/policy/plesk-lifecycle/ I see Windows Server 2008 SP2 8.3.0 – 11.0.x TBD and what TBD means as you meant because there are few meaning for that word as found at...

In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file : Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3...

Build is 10.4.4 Windows 2003/2008 20111103.18 on Windows 2008 64 bit and is up to date. (Update #27) Faulting application php-cgi.exe, version 5.3.10.0, time stamp 0x4f2ae509, faulting module php5ts.dll, version 5.3.10.0, time stamp 0x4f2ae5d1, exception code 0xc0000005, fault offset...

I filed a ticket to SmarterTools about this issue saying SmarterTools said as they are looking into this further it appears that the account that is accessing the MRS folder where the JavaScript files are located is unable to access those files. Running the site within debug - I see that it...

Plesk build: 20101029.19 upgraded from 9.5.2 Operating System: Windows 2008 Standard Unable to load object of type IPAddress with id=3: Table->select() failed: no such row in the table ---------------------- Debug Info ------------------------------- 0: common_func.php3:3064...

It say Apache Tomcat Java server "Component updates are available" then I update it but it still say that. So maybe uninstall that component might help? What is the command to uninstall Apache Tomcat Java server and reinstalling the one that is the latest? Or is it a bug? Operating...

MAIN FEATURE HAS BEEN BROKEN, BECAUSE SOME MAIN COMPONESTS WAS MISSING FROM PREVIOUs INSTALLATION Fatal error during installation. (Error code 1603) at Unable to execute "(-FULL PATH REMOVED-)\Paraelles\Install\101020.04\Plesk.msi" REINSTALLMODE=vomus I even reinstalled 9.5.2 with no...

How do I find out DB provider plesk is using? because I plan switching to mysql since inetinfo.exe always lock up at 100% each time plesk's function is used in the control panel. Also how do I find out the admin password for mysql even jet provider? it is different than control panel password.

Since I upgraded to 9.5.2 from 9.5.1 inetinfo.exe always go to almost 100% whenever web hosting settings is accessed after clicking ok even trying to access to sub domains it doesn't work. I get emails about web update.. unable to connect to pipe operating system is windows 2008 standard...

why a user are not able to login the ftp that was created in ftp accounts at plesk control panel? But a account created in hosting setup page works. version 9.5.2 ftp is 7.5 iis ftp service.