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    zend_mm_heap corrupted with PHP 7.4 and ionCube 10.4.2

    Username: H9k TITLE zend_mm_heap corrupted with PHP 7.4 and ionCube 10.4.2 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.30 Update #2, Ubuntu 18.04.5 LTS, x64 PROBLEM DESCRIPTION When running WHMCS v8 with PHP 7.4, I get `zend_mm_heap corrupted` errors. STEPS TO...
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    Forwarded to devs Segmentation fault with PHP 7.4 and ionCube 10.4.0

    User name: H9k TITLE Segmentation fault with PHP 7.4 and ionCube 10.4.0 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.29 Update #1, Ubuntu 10.04.5 LTS, x64 PROBLEM DESCRIPTION When running WHMCS v8 with PHP 7.4, I get segmentation faults. STEPS TO REPRODUCE...
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    Issue Please bundle ionCube 10.4.1 with PHP 7.4

    I have many segmentation faults with PHP 7.4 and ioncube files. I see you ship PHP 7.4 with ionCube 10.4.0 loaders. If I manually replace the loader with version 10.4.1, the problems are all fixed. Could you please bundle ioncube 10.4.1 with the next PHP 7.4 update?
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    Forwarded to devs PHP 7.3 FPM dies without a trace

    TITLE: PHP 7.3 FPM dies without a trace PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.8.11 Update35, Ubuntu 16.04 LTS, x64 PROBLEM DESCRIPTION: A couple of times per day, the fpm process for php 7.3 just dies, leaving all websites using PHP 7.3 down. The watchdog does not detect any...
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    Resolved Let's Encrypt is partially out of control

    A couple of weeks ago we enabled the "Keep websites secured with free SSL Certificate" feature on all of our service plans. It worked fine for the most part, however there are some subscriptions where with one of the following situations: Domain not resolvable, but www.domain resolvable Domain...
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    Forwarded to devs Disabled Mail Service gets reenabled on service plan changes

    TITLE: Disabled Mail Service gets reenabled on service plan changes PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.5 Update #35, Ubuntu 16.04.3 PROBLEM DESCRIPTION: When saving a service plan and it synchronizes, it reenables Mail Service on all unlocked subscriptions that...
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    Resolved DNS Zones present even if disabld in Plesk

    Hi there! I found myself having some DNS zone active in the DNS server, even though DNS is disabled for those domains in Plesk. Running 'plesk repair dns' did not fix the problem, but enabling and disabling DNS in Plesk did get rid of those zones. Now my question is: how can I get a list of all...
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    Resolved Customers unable to create subdomains

    Hi there! I am running the latest Plesk 17.5 on Ubuntu 16.04, and customers are unable to create subdomains. If they try, they get this error: However, I am able, when logged in as admin, to create subdomains for them without problems. I have the following PHP handlers activated in Plesk: 5.6...
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    Issue Greylisting rejected a message for hours

    I just had a complaint about a message that was delivered with a delay of about 10 hours. Looking at the logs, this is what i found: Only at 2am the message eventually got accepted. As you can see it always was being sent from the same server and same IP address. The greylisting config shows...
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    Forwarded to devs Plesk migrator breaks DKIM records

    TITLE: Plesk migrator breaks DKIM records PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.05, Ubuntu 16.04 PROBLEM DESCRIPTION: I migrated some subscriptions from one server to another using the Plesk Migrator. The DKIM TXT records resulted to be broken on the target server. STEPS TO...
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    Resolved Plesk migrator broke DKIM records

    Hi there! I migrated some 300 subscriptions over the weekend from identical Plesk setups (Onyx 17.5 on Ubuntu 16.04). Now I noticed that all DKIM records are broken. The TXT records went from something like to this So having that p=DKIM1; there is clearly a mistake. So I disabled DKIM signing...
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    Forwarded to devs DNS might generate an invalid zone file

    TITLE: DNS might generate an invalid zone file PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.5.3, Ubuntu 16.04, x64 PROBLEM DESCRIPTION: It is possible to create TXT records that contain data that fails bind syntax check. On the next Bind restart, the zone gets unloaded and in Plesk...
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    Issue Slave DNS Manager no longer works

    I have set up the Slave DNS Manager extension a while ago and it worked fine for a while, but since a couple of months it fails to automatically add new domains when I add a subscription or a domain. If I run the command manually like so /usr/sbin/rndc -c...
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    Issue Unable to create git repository (local - no deployment)

    This affects Plesk 17.0 as well as 17.5 When creating a git repository, if I select "Local repository on your workstation" and then "No deployment (repository hosting)", the creation will fail with following error: Unable to create the repository: filemng failed: filemng: Error occurred during...
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    Resolved PHP 7.0.17 unable to resolve hostnames

    Hi there! Since PHP7 plesk packages updated to 7.0.17, websites are no longer able to resolve hostnames. Getting errors like these: cURL error 6: Could not resolve host: www.googleapis.com Anyone else having this problem?
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    Resolved Custom Migration Plan assignment

    Hi there! I put some work into a hosting description generator for my Virtualmin systems. It looks good so far, I am able to migrate domains, databases, users, mailboxes, all good. However, I would like to automatically assign the subscriptions to a plan. Now, I actually followed the json schema...
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    Resolved Log rotation for proxy_access_log?

    Hi there! I just noticed that Plesk does not rotate the proxy_access_log and proxy_access_ssl_log files. The logrotate.d files all look like so: #ATTENTION! # #DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, #SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED...
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    Issue Website preview for subscription without DNS

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Onyx 17.0.17#13, Ubuntu 16.04 LTS, x64 PROBLEM DESCRIPTION When setting up Website Preview, when choosing the option "Quick Preview on a domain name in Plesk" it is not possible to select a subscription which has DNS disabled. I happen to...
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    Issue Trouble with plesk_resctrl

    I believe this Plesk Resource Control thing is new to Onyx. I am not using it yet, and have not set any CPU/IO/BW/Whatever limits to my subscriptions. But the plesk_resctrl service is installed and running, on Ubuntu 16.04 LTS inside an LXC container. However I ran into problems, with...
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    Issue Wordpress: all sites need resync (Decoding failed: Syntax error)

    Something happened and all sites managed by the Wordpress addon show up broken, with the error message "Decoding failed: Syntax error". Now, if I click through them one by one and click the sync button, it will fix it. But is there an easier way to just fix them all with one click? Clicking on...
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