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    Kaspersky cannot be installed in Plesk 12.5.30

    Cloudlinux 7.1 x64 Plesk 12.5.30 All updates are installed. When I try to install Kaspersky Antivirus from Updates & Upgrades, I get: In /tmp/autoinstaller3.log I can see the error: I saw the same error at: http://talk.plesk.com/threads/plesk-12-5-preview-feedback-thread.332549/page-7 but...
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    Outgoing Mail Control for subdomains does not function

    Plesk 12.0.18 Update #38 Cloudlinux 6.6 Outgoing mail control functions properly for domains, but it does not count or limit subdomains. For example, if you have a subdomain like: sub.domain.tld and an email account on that subdomain, like: [email protected] then outgoing mail limits are not...
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    CSF on Plesk 12 server

    We installed CSF on a Plesk 12 server (CentOS 6.5). It seems to work fine, I can see in /var/log/lfd.log that it blocks IPs, but I don't receive any email. I have set the LF_ALERT_TO parameter to my email address, and have enabled all email alerts in /etc/csf/csf.conf. No logs are recorded...
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    Plesk puts deleted logs to C:\Recycler

    Windows 2008 R2 SP1 Plesk 10.3.1 Plesk creates every day a folder in: C:\Recycler\{86066D57-9347-46a7-B4DB-971D9EF36D29}. That is not the recycle bin. Recycle bin, which is at: C:\$RECYCLE.BIN is empty. That folder (the first one) contains all the deleted access_logs of our sites and...
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    How to enable language(utf8) support for proftpd?

    Plesk 9.5.4, CentOS 5.6 x86_64 When someone uploads files with greek names through ftp, the uploaded filenames are altered to questionmarks, for example ?????????.jpg and they cannot be browsed. If we upload the same file from Plesk's File Manager, it is not altered to questionmarks and can...
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    New vulnerability of Plesk??

    The problem occured at the same time in two servers: CentOS 5.8 x86_64 Plesk 9.5.4 MU17 We had applied patches to fix Plesk's vulnerability (days ago, before the new problem occurred): # php -d safe_mode=0 plesk_remote_vulnerability_checker.php The patch has been successfully applied...
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    PTR Record Subnet mask

    The problem exists in all Plesk versions we have, which is Plesk8, Plesk9, Plesk10 (we haven't tested it in Plesk 10.4) for windows and for linux. When we add an ipv4 PTR Record in a server, it allows to use a subnet mask from a drop down menu with values 8, 16, and 24. There is no value 32...
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    Cannot publish when statistics module is turned on

    CentOS5 x64 Sitebuilder 4.5.0 Hotfix-20110711 (2011071115) If I go to: -> Sitebuilder -> Sites -> Click on site alias I'd like -> Statistics Settings -> Check the checkbox 'Statistics is turned on' and then try to publish the site, I get the error: 1 PHP SQLite extension does not...
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    application 'Already in the vault'

    Plesk 9.5.4 in CentOS 5.6 x64 Application Vault works fine except one application. When we go to Plesk -> Applications -> Add Applications from APS Catalog one specific application (Coppermine) has not the option 'Select for addition' in order to add it. Instead, it says 'Already in the...
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    Mysql ODBC driver 5.1

    Plesk 9.5.5 Windows 2008 R2 SP1(x64) Plesk 9.5.5 installs Mysql ODBC driver 3.51(32bit version I think). We would like to install Mysql ODBC driver 5.1 without uninstalling 3.51 version, because a lot of sites already use the 3.51 driver. Does anyone know if 3.51 version will continue to...
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    Management Studio is missing when installing mssql shipped with plesk

    Hello, We have installed Plesk 10.3.1 in Windows Server 2008 R2 SP1. We chose to install MSSQL 2008 R2 Express Edition shipped with plesk. Then we installed windows updates, including SP1 of MSSQL. We realized that Management Studio was not installed. I tried to add it from Control...
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    Cannot add MSSQL to plesk

    Plesk 10.2.0 Windows 2008 R2 Web Edition with SP1 MSSQL 2008 R2 Express edition Plesk license supports MSSQL. If I connect to Remote Desktop and open MSSQL Server Management Studio, I connect to MSSQL instance using as Servername '.\SQLEXPRESS'(without quotes). If I go to Plesk -> Tools...
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    Horde 'error code 127' problem

    Plesk 10.1.1 CentOS 5.5 x64 When we try to send email from Horde we get the error: There was an error sending your message sendmail returned error code 127 the same time there is the error in /var/log/httpd/error_log: sh: /sendmail: No such file or directory, referer...
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    Command Line Utility Error

    Plesk 10.0.1, Ubuntu 10.04 LTS x64, Linux 2.6.32-26-generic I cannot find any documentation for command line utility of Plesk 10.0.1. I try to update domain's ftp credentials through command line utility but I get...
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    Command Line Utility Error

    Plesk 9.5.3, CentOS 5.5 x64 I try to update client's password through command line utility according to documentation: http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-unix-cli/ -> Using Command Line Utilities -> Client Accounts: client Utility but I get the following error...
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    Add error pages

    Hello, Is there any way to add some more error pages than those I can see in Plesk -> domains -> domain.tld -> Virtual Directories -> Error Documents? For example, I would like to add an error page for 500.100 error. In the above page there is a 500 error page but there is no way to add...
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    Plesk 9 - MailEnable 4 compatibility

    Hello, We have a new installation of Plesk 9 in a Windows 2008 x64 edition. We would like to upgrade mailenable to Professional 4.16 version. Is mailenable 4.16 compatible with Plesk 9.2.3? Is it compatible with older versions of Plesk too? Thank you, Giorgos
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