• The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

email

  1. UweP

    Resolved Possibility to let people register for an eMail account

    Hello! I wanted to ask, if theres any possibility to let people register an eMail account with any of my domains? Like from a webinterface or by any other means? Thank you very much! :)
  2. JordyB

    Resolved Receiving wrong mails

    Hi there, One of my customers are forwarding mails from his mailbox each day to other mail addresses. But strange enough, when those recipients sent out an auto-reply, the auto-reply is also sended to me (server administrator, [email protected]). Forwarding is off in Plesk, and also on the...
  3. T

    Resolved Plesk won't send an email via form

    Hi Plesk Onyx Version 17.8.11 Update #41 Customer has a website hosted on this server but his domain's email is hosted on another server. The Plesk server will deliver email anywhere but that other server where his email is. He has a contact form and it's not working. Any ideas? Thanks
  4. P

    Issue Plesk Spam Mail

    How can I prevent this from coming to my server constantly spam mail coming this way. What is the reason of this?
  5. M

    Question Is spam forwarded with Move spam to the Spam folder option?

    Ubuntu 16.04.6 LTS‬, Product Plesk Onyx, Version 17.8.11 Update #41, last updated on Feb 20, 2019 06:25 AM In Home > Domains > example.com > Mail in Spam filter, I have Move spam to the Spam folder checked. In Home > Tools & Settings > Spam Filter Settings Apply individual settings to spam...
  6. S

    Resolved Email Problem with plesk

    I m using aws lightsail with plesk. Added email on main domain and email receiving but not sending. Again added new domain, now no sending/receiving email. How to fix this problem? Thanks.
  7. Sysmonet

    Issue outgoing EMAIL go to SPAM folder

    Hi, I have Allowed signing outgoing mail in mail settings in tools and Use DKIM spam protection system to sign outgoing email messages in mail settings and my DNS settings have TXT entries for SPF and DKIM My IP address is not black listed and everything seems in ordre, even I write natural...
  8. H

    Resolved Gmail - undelivered mails, mails going to the spam folder

    Hello, I have a problem with sending emails from my server. When I try to send an email to a gmail address, it return an error: Undelivered Mail Returned to Sender This is the mail system at host alfa.nester.cz. I'm sorry to have to inform you that your message could not be delivered to one or...
  9. J

    Question Can't send an email from a form on a website

    Hello all, I install wordpress sites on my plesk server. I configure sending emails with Contact Form 7. Whenever I want to send an email from a form, it is not received, yet sends it tells me that everything is ok. I think you have to configure Plesk but I do not know how to do it. The mails...
  10. F

    Question Prevent spam send directly to the server IP / Postfix configuration

    Hello, we have some problems with spam, that is directly send to the server IP, bypassing the external mailfilter specified in the MX. Whats the best way to prevent this? There are some methods to prevent spam directly send to the server, like changing port 25 to an alternative port and then...
  11. Edward Dekker

    Issue Postfix/SMTP problem

    Hello everybody, I have a situation by my Postfix/SMTP. When i want to use a SMTP-connection do i have some problems. My SMTP of my server tells that i have go to smtp.smtp.<domain.com>. And also my webmail fails when i want to send a message. Showing a error with code 250. I want to set my...
  12. M

    Issue WordPress not sending emails

    Using plesk 12.5.3 CentOS 6.10 I have about 8 wordpress installations on the plesk server. I recently tried adding a contact form to one of them and couldn't figure out why it wasn't sending emails. The form says "sent successfully" but then there is nothing in my inbox/spam. So I dug a little...
  13. N

    Issue My Mail API Script is not working for creating mail accounts.

    I had working script written in PHP to create email account in plesk. I got that from pmill/php-plesk Script is below. <?php require_once("config.php"); //echo $_GET['r']."<br>"; $emilid=$_GET['email']; $password=$_GET['password']; $params = array( 'email'=>$emilid...
  14. S

    Issue DKIM enabled, yet email is not signed

    So, i have found this KB article: DKIM does not work: This message does not contain a DKIM Signature My symptom is that DKIM is configured correctly, yet i keep getting the error: This message does not contain a DKIM Signature when using the validator at dkimvalidator.com. So the only...
  15. Brujo

    Resolved RBL Check - scheduled task didnt send results via mail

    Ubuntu 16.04.5 LTS‬ Product Plesk Onyx Version 17.8.11 Update #17 RBL Check: Version: 1.1.0-0 I set up a daily schedule and it runs and generates the logs, but unfortunately it seems it does not send out the result via email.
  16. K

    Issue Email is delivered to mail server but does not show up in inbox

    Hello guys, Since 2 weeks after an update i am having issues with my mailserver. Mails are being properly delivered to the server but they are not showing up in the mail box of my users. Sometimes mails from either Gmail/hotmail or mails send by sendgrid are delivered. Internal mail (Mail...
  17. C

    Resolved Outlook cannot connect to SMTP/Outgoing mail all of a sudden.

    I currently run 2 websites (and their associated emails) on a VPS. I then use Outlook for my email needs. I have not had any problems in sending and receiving emails up until today. I sent 6 emails, one after another, where the first 5 went through but the last one stays in the Outbox until...
  18. S

    Issue Disable SPF checks for user/domain/servers

    Can SPF validation by postfix be disabled when receiving mails from a specific server, for a specific email account, or an entire domain of receiving accounts? My problem is that Germany's largest ISP spoofs the sender address when they forward emails. When someone sends a mail from a domain w/...
  19. S

    Question Email sender permissions

    Hello, I'm currently exploring Plesk's mail capabilities. I searched for an option to add a "sender address" to individual email accounts of a domain, but couldn't find any. To my surprise, I was able to add a sender address of an existing mail account on the same domain in Outlook, using the...
  20. S

    Resolved Umlauts in email address error

    Hi, When I try to create an email handle containing umlauts, Plesk shows this error: The specified email address is not valid. You need to specify a valid email address like [email protected]. Why is that? I thought ever since IDN, umlauts and special characters should be supported...
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