• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

email

  1. C

    Resolved Outlook cannot connect to SMTP/Outgoing mail all of a sudden.

    I currently run 2 websites (and their associated emails) on a VPS. I then use Outlook for my email needs. I have not had any problems in sending and receiving emails up until today. I sent 6 emails, one after another, where the first 5 went through but the last one stays in the Outbox until...
  2. S

    Issue Disable SPF checks for user/domain/servers

    Can SPF validation by postfix be disabled when receiving mails from a specific server, for a specific email account, or an entire domain of receiving accounts? My problem is that Germany's largest ISP spoofs the sender address when they forward emails. When someone sends a mail from a domain w/...
  3. S

    Question Email sender permissions

    Hello, I'm currently exploring Plesk's mail capabilities. I searched for an option to add a "sender address" to individual email accounts of a domain, but couldn't find any. To my surprise, I was able to add a sender address of an existing mail account on the same domain in Outlook, using the...
  4. S

    Resolved Umlauts in email address error

    Hi, When I try to create an email handle containing umlauts, Plesk shows this error: The specified email address is not valid. You need to specify a valid email address like [email protected]. Why is that? I thought ever since IDN, umlauts and special characters should be supported...
  5. D

    Resolved Plesk Email Settings for Catch all, are gone

    Hi, short Question: Are these kinda Catch All functions / Bounce Settings only available with Dovecot Plesk and not while I am using Courier-IMAP ? I have only one Server which has Courier-IMAP and was wondering why the Settings are completely not there (See and compare Sreenshots). Any Ideas?
  6. M

    Question How to Remove MailEnable 9.0.0 from Plesk 12.5.30

    Hello, We recently switched our email service and no longer need to have MailEnable Standard 9.00 enabled on our Plesk web server (12.5.30). What is the recommended way to completely remove it from the server along with all the stored emails? Thanks, Matt
  7. L

    Question for domain name using wordpress contact form, PHP default email sender

    Hello, OS ‪CentOS Linux 7.4.1708 (Core)‬ Product Plesk Onyx Version 17.5.3 Update #46, last updated on April 23, 2018 03:49 AM For a domain in plesk, the System user for that domain is: XYZ123 and on that domain, I have wordpress installed and have a contact form. by default, when the WP...
  8. Fritz MichaelG

    Question Outgoing email server configuration? (Plesk onyx web admin edition)

    I am running a Server with Plesk Onyx web admin edition. In various places I have configured email notifications (e.g. when a backup is finished or an error occurs etc.). However, no email ever arrives - presumably because the server does not have a suitable SMTP server configured. Now my...
  9. M

    Issue Sending emails waiting after hacking

    Hi, I have a dedicated server on OVH and multiple domain. I manage all the domains with plesk. Last week, one domain has been hack and there was 65000 in the emails list queue. I deleted all emails and I fixed the issue with the domain. But now no email is send. All email that I send by "php...
  10. F

    Issue Email dont'works - Webmail error

    After creating an email address I open the webmail and try to send a test email this error appears to me SMTP Error (535): Authentication failed Regards Felice
  11. Mathijs

    Question Gmail's 'via' doesn't match the domain of the email address

    Okay so first of all thank you for reading this! I've had great help the last time I posted so I thought I'd give it another go. Within Plesk I have multiple domains with all at least one email address. One of those domains is a Wordpress website with a Contact Form 7 form on the frontend. When...
  12. stas styler

    Issue email spoofing & spam

    Dear pleskers, I need your help. I'm providing shared hosting over a server with approx 250 domains most of them are wordpress websites. The server has 1 IP. We are connected to MailChannels and this month we got huge bill of exceeding the plan with houndred thousands of spam mail (SPOOFED)...
  13. E

    Resolved How to force impa/pop3 connections in SSL/TLS and not in clear?

    Hello, How to force imap/pop3 connections in SSL/TLS and not in clear? Thanks. Erwan
  14. E

    Type of connection imap: SSL / TLS or simple?

    Hello, Is there a way to know in maillog if email clients connect in SSL / TLS or in clear? Thanks a lot. Erwan
  15. M

    Question Spam sent by my server

    Hello, I recently got an abuse mail by my hosting provider, stating that my server is sending spam. The following excerpt was attached to the abuse mail: [ SpamCop V4.8.7 ] This message is brief for your comfort. Please use links below for details. Email from 94.130.34.42 / Sun, 18 Feb 2018...
  16. Liv

    Resolved Some email not arriving in Roundcube (but passes MagicSpam)

    Hi! So I've got this very weird thing that some email is visible in the MagicSpam log and marked as OK (HAM), but somehow doesn't arrive in RoundCube. I've tried the following: Deactivating MagicSpam. Deactivating SpamAssassin-spamfilter in Plesk. Checked the Roundcube spam folder of this...
  17. S

    Issue User unknown in virtual mailbox table

    Hi Pleskians! I recently ordered a Reseller hosting for some of my clients. I have created a domain and a email address, but whenever I try to send an email, I get the following error message: SMTP Error (550): Failed to add recipient "[email protected]" (5.1.1 <[email protected]>: Recipient...
  18. Jay Versluis

    Resolved Windows 10 Mail Setup with Plesk Onyx

    Can someone help me setup Plesk Mail under Windows 10? I mean the integrated Email client that now comes as part of Windows 10 (Creator's Update 2017). It appears to have been so "dumbed down" that I can't figure out how to setup ports and authentication options anymore. Everything is...
  19. G

    Issue Configuration SubDomain and Email

    Hello there, I recently bought a dedicated server in OVH and installed PLESK ONXY (The server is on Windows 2008 R2). I already owned a domain in GoDaddy. I've set up PLESK from GUI installation. Right now there is 2 issues: 1) In the goddady panel I have the names servers that GoDaddy provide...
  20. H

    Issue sending email using c#

    i'm trying to send an email using the code below : SmtpClient smtpClient = new SmtpClient(); MailMessage message = new MailMessage(); MailAddress fromAddress = new MailAddress("[email protected]", "From Name"); smtpClient.Host =...
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