error

Good morning: I tried to contact plesk but it cannot be possible due to my license is a "resell" licence, and cannot be access by them. Anyway, I have this issue for several months. Everyday, I got in Plesk a red error saying: Error Updating Plesk. To solve the problem you can send the log...

This error is recorded twice on each and every day since Update #34 in the panel.log. It's looks simple, but has no detailed explanation / reference. We cannot (yet) see any bad effects on any of our domains that are using PHP 7.1.12. We haven't invoked PHP 7.2 within Plesk because we're...

I mysteriously get the following error on CentOS 7, Plesk Onyx, Version 17.5.3 Update #34 Secure Connection Failed An error occurred during a connection to example.com:5858. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG I have...

Hello If i make a manual backup or take a auto backup i receive this errors: Error Log Warning: client "xxx" @ESCAPE_VALUE_BEGIN@backup_restore_helper utility returned incorrect result. Some settings have not been dumped. Please, contact your service provider@ESCAPE_VALUE_END@ Warning: client...

I have a Centos 6 server and i was installing odbc driver like this: Installing the Microsoft ODBC Driver for SQL Server on Linux and macOS and when i uninstalled unixodbc my plesk and my websites went down. PLEASE HELPP!!!!!

I currently run into an issue with Docker on my server. For a friend of mine, I run a docker image containing a java server. However for some days now, whenever I click on the docker "machine" in Plesk or on the "protocols" button I don't see anything at all. Instead, my computer obviously...

Hello, on my machine with Cents 6.8 and Plesk 17 I have a problem to use FTPs within the Backup Manager. If I enable the option to use FTPS I will get the following error in Plesk: Unable to access to the storage: Transport error: unable to list directory: Curl error: (7) Couldn't connect to...

Hello, since June 2017 I only get Mails stuck in the Mailqueue. I haven't changed anything. This is a "Log" that shows in the Mailqueue: Received: from EUR03-AM5-obe.outbound.protection.outlook.com (mail-oln040092070057.outbound.protection.outlook.com [40.92.70.57]) by m0460.contabo.host...

Hi, I recently did something that resulted in massive error on Plesk and basically accidentally uninstalled it. We have since managed to recover our installation and everything appears to be back to normal. However, ever since this event, whenever we go to create email address on our domains...

The message after latest update : Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update logs (Aug 20, 2017). View the update logs (Aug 19, 2017). View the update logs (Aug 18, 2017). Copy the logs to your computer before you close this...

Dear all, I am running Plesk (Product version: Plesk Onyx 17.5.3 Update #18) on Ubuntu 16.04 at a Host Europe Virtual Server. My goal is to run a *.war file (Geoserver from GeoServer) I activated the Tomcat extension and checked that the service is running with services tomcat8 status In...

Hi all, Since today we could not get into the user accounts on our Plesk server. When trying to go to the domains or user accounts plesk shows the following error: PHP Fatal error: Class 'Plesk\Limits\Limit\Cgroups\DiskWriteUsage' not found in /opt/psa/admin/plib/Limits/Factory.php on line 83...

Hello all, We are hosting a joomla website with apache. And the ip of our website changed as the hosting servic also. Hotmail accounts do not receive *any* e-mails from us. I came across this...

I'm attempting to migrate several websites (all under a single subscription) from one Plesk server (Both running Onyx 17.5.3) to another using the Migration Extension (version 2.10.10-0). However, every time I attempt to run the migration, I get the following error: Error: Plesk Migrator...

Hello community, I have a freshly set up server with Debian 8.8 and Plesk Onyx. I created the first website, using PHP 7.1 as well as FCGI as mode, because I experienced it somehow to be much faster in serving the website than other options (btw. if you have a better combination like FPM or so...

Hi guys, by connecting plesk i got this error, where should I start my search? ERROR: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000] [2002] Connection refused' in /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php:129 Stack trace: #0...

Hello community, I have been having a problem updating the let's encrypt certificates. I get a error when I press "Renew" or when the scheduled task tries to renews the certificate. After witch the https binding is removed from the IIS. When I now press "Install" on the Let's Encrypt...

I'm trying to connect to this server that Plesk has installed with WebDAV. However, I can't connect with Windows10 explorer(as Network Drive (mapping) or NET USE command. Even if I log in to any hierarchy, server will say "System error 5, access denied". At this time, I can connect with...

Hello, the mysql server of my VPS in not working since today morning. After trying to start the MYSQL server manually I can see the following message in the command line: Command: sudo service mysql start mysqld_safe Can't log to error log and syslog at the same time. Remove all...

Hello, I was creating users in MySQL server, as i dont know the "admin" password i tried update the password. Onces I updated i got this error message: I was performing some of the KB solutions but could not be able to fix it, i create a ticket because maybe you have faced this situation...