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  1. P

    Issue Hotmail accounts do not receive mails from us

    Hello all, We are hosting a joomla website with apache. And the ip of our website changed as the hosting servic also. Hotmail accounts do not receive *any* e-mails from us. I came across this...
  2. technabob

    Resolved Plesk Migration Extension Fails with List Object Error

    I'm attempting to migrate several websites (all under a single subscription) from one Plesk server (Both running Onyx 17.5.3) to another using the Migration Extension (version 2.10.10-0). However, every time I attempt to run the migration, I get the following error: Error: Plesk Migrator...
  3. T

    Issue Cloudflare is generating error messages on my server

    Hello community, I have a freshly set up server with Debian 8.8 and Plesk Onyx. I created the first website, using PHP 7.1 as well as FCGI as mode, because I experienced it somehow to be much faster in serving the website than other options (btw. if you have a better combination like FPM or so...
  4. W

    Issue ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused

    Hi guys, by connecting plesk i got this error, where should I start my search? ERROR: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000] [2002] Connection refused' in /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php:129 Stack trace: #0...
  5. Arvi Saluste

    Issue Let´s Encrypt error on certificate renewal

    Hello community, I have been having a problem updating the let's encrypt certificates. I get a error when I press "Renew" or when the scheduled task tries to renews the certificate. After witch the https binding is removed from the IIS. When I now press "Install" on the Let's Encrypt...
  6. Z

    Question Logging with WebDAV on Windows10

    I'm trying to connect to this server that Plesk has installed with WebDAV. However, I can't connect with Windows10 explorer(as Network Drive (mapping) or NET USE command. Even if I log in to any hierarchy, server will say "System error 5, access denied". At this time, I can connect with...
  7. C

    Resolved MYSQL database is not starting since today morning

    Hello, the mysql server of my VPS in not working since today morning. After trying to start the MYSQL server manually I can see the following message in the command line: Command: sudo service mysql start mysqld_safe Can't log to error log and syslog at the same time. Remove all...
  8. Pedro Reinoso

    Resolved Plesk is not operational MySQL password changed

    Hello, I was creating users in MySQL server, as i dont know the "admin" password i tried update the password. Onces I updated i got this error message: I was performing some of the KB solutions but could not be able to fix it, i create a ticket because maybe you have faced this situation...
  9. selcukedirne

    Resolved Error when installing only 2 domains except with another ones

    There is an error when i try to install certificate " Challenge marked as invalid. Details: Invalid response from http://xxx.com/.well-known/acme-challenge/0L-8xSFgtFhx6zxDNK_4HemmjD9-bslWI0Ly6Hm47JA: "<HTML> <HEAD> <TITLE>404 Not Found</TITLE> <BASE...
  10. David Jimenez

    Resolved HTML-based error message on Websites & Domains Page

    This morning I logged into Plesk and found the top of the page was filled with HTML code in a pink box that indicates a server error or bad gateway. No idea what's going on as it isn't the actual message but the html code for the error message. Attached is a screen shot for about half the code.
  11. bixoncreatives

    Issue Error try install Let´s encrypt certificate

    hi i got following error code when i try to config my certificate. Fehler: Fehler bei der Installation des SSL-Zertifikats von Let's Encrypt: Could not obtain directory: Invalid response: <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY> An error occurred while...
  12. T

    Issue 500 Internal Server Error (nginx)

    hi. i got this error when i tried to enter to my website: 500 Internal Server Error (nginx) (attach picture) Also i checked my Log and this what i got: [alert] 9949#0: *240690 1024 worker_connections are not enough while connecting to upstream nginx error this not the first time, what...
  13. Tize

    Resolved Error - Anacron job 'cron.daily' on server.domain.com

    Hi everyone, I have a small problem that always returns time and time again and I get a warning. Thank you very much. /etc/cron.daily/freshclam: ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). ERROR: Can't open /var/log/clamav/freshclam.log in append mode...
    • Tize
    • Thread
    • clamav error update
    • Replies: 6
    • Forum: Open Topics
  14. Nazmi_Aytekin

    Question Plesk Migrator Error!

    Hi, I can't delete migrator on extensions Management. Can you help me? Error Message: Internal error ;-P <script></script><p>ERROR: syntax error, unexpected '4' (T_LNUMBER) (Driver.php:8)<br><br><a href='Help Center' target='_blank'>Search for related Knowledge Base articles</a></p>
  15. KarlmitC

    Resolved Error while trying to use Let's encrypt on domain alias

    Hello everyone, I just updated the Let's encrypt extension and wanted to secure the domain alias for a domain. I selected the specific alias and clicked on the "Renew"-Button. But all i got was the following error: Let's Encrypt SSL certificate installation failed: Install certificate failure...
  16. T

    Resolved Unknown php config error

    I have numerous websites and subdomains on a shared server ob Precison pros. I have identical php and html code on 5 different subdomain pages. The configurations for php settings (ver 5.3.3) on the server are identical as well. When I follow process through html submit and call php files, they...
  17. R

    Resolved Caching issues/Redirection Errors

    Not sure where this post should go. We installed Plesk about two weeks ago and everything was fine until yesterday. I was busy putting up a new wordpress installation through Plesk's custom method, while another day old wordpress installation was logged in. (I'm not sure if that's where this...
  18. S

    Resolved Problem Plesk 12.5.30 Fresh install

    I have just installed new from scratch and I moved the website but for some reason keep crashing , I keep having multiple process from opt/plesk/php/5.6/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini [code] which overload the server and keep crashing every 10 minute I really hope...
  19. M

    Resolved First install keep saying no enough disk space

    Hi, I'm trying to install Plesk Onyx 17.0.17 on my Ubuntu 16.04 64 bits LTS (HVM) server at Gandi.net. I have 1 core, 512 RAM and 10go disk space to test it. When i install it via ssh, it says : 1 - Which version - i choose 17.0.17 2 - Which type - i choose Recommended or Full 3 - After this...
  20. X

    Issue Error while creating new customer

    Hello together. I have an issue with creating a new customer. I'm running Plesk Onyx Version 17.0.17 Update #15 on a Ubuntu 14.04.5 LTS‬. This is a virtual machine hosted by Strato, Germany (don't know if this is important). The issue I describe below happend also with Plesk 12.5 - I've updated...
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