• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. S

    Issue Clicking on Docker container causes memory exhaustion

    I currently run into an issue with Docker on my server. For a friend of mine, I run a docker image containing a java server. However for some days now, whenever I click on the docker "machine" in Plesk or on the "protocols" button I don't see anything at all. Instead, my computer obviously...
  2. U

    Resolved Plesk Backup Manager - Problem with ftps and curl

    Hello, on my machine with Cents 6.8 and Plesk 17 I have a problem to use FTPs within the Backup Manager. If I enable the option to use FTPS I will get the following error in Plesk: Unable to access to the storage: Transport error: unable to list directory: Curl error: (7) Couldn't connect to...
  3. L

    Issue Deffered EMails

    Hello, since June 2017 I only get Mails stuck in the Mailqueue. I haven't changed anything. This is a "Log" that shows in the Mailqueue: Received: from EUR03-AM5-obe.outbound.protection.outlook.com (mail-oln040092070057.outbound.protection.outlook.com [40.92.70.57]) by m0460.contabo.host...
  4. A

    Resolved Getting error when trying to add email addresses to domain

    Hi, I recently did something that resulted in massive error on Plesk and basically accidentally uninstalled it. We have since managed to recover our installation and everything appears to be back to normal. However, ever since this event, whenever we go to create email address on our domains...
    • AdamW1992
    • Thread
    • address email email address email error error mailbox mailbox creation mailbox error
    • Replies: 5
    • Forum: Plesk Onyx for Linux
  5. Takis

    Resolved Failed to update Plesk. To solve this problem,

    The message after latest update : Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update logs (Aug 20, 2017). View the update logs (Aug 19, 2017). View the update logs (Aug 18, 2017). Copy the logs to your computer before you close this...
  6. M

    Question Tomcat war file is uploaded but status of application does not correspond

    Dear all, I am running Plesk (Product version: Plesk Onyx 17.5.3 Update #18) on Ubuntu 16.04 at a Host Europe Virtual Server. My goal is to run a *.war file (Geoserver from GeoServer) I activated the Tomcat extension and checked that the service is running with services tomcat8 status In...
  7. Lars Blankers

    Issue Please Help, ERROR Disk Write Usage

    Hi all, Since today we could not get into the user accounts on our Plesk server. When trying to go to the domains or user accounts plesk shows the following error: PHP Fatal error: Class 'Plesk\Limits\Limit\Cgroups\DiskWriteUsage' not found in /opt/psa/admin/plib/Limits/Factory.php on line 83...
  8. P

    Issue Hotmail accounts do not receive mails from us

    Hello all, We are hosting a joomla website with apache. And the ip of our website changed as the hosting servic also. Hotmail accounts do not receive *any* e-mails from us. I came across this...
  9. technabob

    Resolved Plesk Migration Extension Fails with List Object Error

    I'm attempting to migrate several websites (all under a single subscription) from one Plesk server (Both running Onyx 17.5.3) to another using the Migration Extension (version 2.10.10-0). However, every time I attempt to run the migration, I get the following error: Error: Plesk Migrator...
  10. T

    Issue Cloudflare is generating error messages on my server

    Hello community, I have a freshly set up server with Debian 8.8 and Plesk Onyx. I created the first website, using PHP 7.1 as well as FCGI as mode, because I experienced it somehow to be much faster in serving the website than other options (btw. if you have a better combination like FPM or so...
  11. W

    Issue ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused

    Hi guys, by connecting plesk i got this error, where should I start my search? ERROR: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000] [2002] Connection refused' in /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php:129 Stack trace: #0...
  12. Arvi Saluste

    Issue Let´s Encrypt error on certificate renewal

    Hello community, I have been having a problem updating the let's encrypt certificates. I get a error when I press "Renew" or when the scheduled task tries to renews the certificate. After witch the https binding is removed from the IIS. When I now press "Install" on the Let's Encrypt...
  13. Z

    Question Logging with WebDAV on Windows10

    I'm trying to connect to this server that Plesk has installed with WebDAV. However, I can't connect with Windows10 explorer(as Network Drive (mapping) or NET USE command. Even if I log in to any hierarchy, server will say "System error 5, access denied". At this time, I can connect with...
  14. C

    Resolved MYSQL database is not starting since today morning

    Hello, the mysql server of my VPS in not working since today morning. After trying to start the MYSQL server manually I can see the following message in the command line: Command: sudo service mysql start mysqld_safe Can't log to error log and syslog at the same time. Remove all...
  15. Pedro Reinoso

    Resolved Plesk is not operational MySQL password changed

    Hello, I was creating users in MySQL server, as i dont know the "admin" password i tried update the password. Onces I updated i got this error message: I was performing some of the KB solutions but could not be able to fix it, i create a ticket because maybe you have faced this situation...
  16. selcukedirne

    Resolved Error when installing only 2 domains except with another ones

    There is an error when i try to install certificate " Challenge marked as invalid. Details: Invalid response from http://xxx.com/.well-known/acme-challenge/0L-8xSFgtFhx6zxDNK_4HemmjD9-bslWI0Ly6Hm47JA: "<HTML> <HEAD> <TITLE>404 Not Found</TITLE> <BASE...
  17. David Jimenez

    Resolved HTML-based error message on Websites & Domains Page

    This morning I logged into Plesk and found the top of the page was filled with HTML code in a pink box that indicates a server error or bad gateway. No idea what's going on as it isn't the actual message but the html code for the error message. Attached is a screen shot for about half the code.
  18. bixoncreatives

    Issue Error try install Let´s encrypt certificate

    hi i got following error code when i try to config my certificate. Fehler: Fehler bei der Installation des SSL-Zertifikats von Let's Encrypt: Could not obtain directory: Invalid response: <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY> An error occurred while...
  19. T

    Issue 500 Internal Server Error (nginx)

    hi. i got this error when i tried to enter to my website: 500 Internal Server Error (nginx) (attach picture) Also i checked my Log and this what i got: [alert] 9949#0: *240690 1024 worker_connections are not enough while connecting to upstream nginx error this not the first time, what...
  20. Tize

    Resolved Error - Anacron job 'cron.daily' on server.domain.com

    Hi everyone, I have a small problem that always returns time and time again and I get a warning. Thank you very much. /etc/cron.daily/freshclam: ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). ERROR: Can't open /var/log/clamav/freshclam.log in append mode...
    • Tize
    • Thread
    • clamav error update
    • Replies: 6
    • Forum: Open Topics
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