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  1. M

    Question Tomcat war file is uploaded but status of application does not correspond

    Dear all, I am running Plesk (Product version: Plesk Onyx 17.5.3 Update #18) on Ubuntu 16.04 at a Host Europe Virtual Server. My goal is to run a *.war file (Geoserver from GeoServer) I activated the Tomcat extension and checked that the service is running with services tomcat8 status In...
  2. Lars Blankers

    Issue Please Help, ERROR Disk Write Usage

    Hi all, Since today we could not get into the user accounts on our Plesk server. When trying to go to the domains or user accounts plesk shows the following error: PHP Fatal error: Class 'Plesk\Limits\Limit\Cgroups\DiskWriteUsage' not found in /opt/psa/admin/plib/Limits/Factory.php on line 83...
  3. P

    Issue Hotmail accounts do not receive mails from us

    Hello all, We are hosting a joomla website with apache. And the ip of our website changed as the hosting servic also. Hotmail accounts do not receive *any* e-mails from us. I came across this...
  4. technabob

    Resolved Plesk Migration Extension Fails with List Object Error

    I'm attempting to migrate several websites (all under a single subscription) from one Plesk server (Both running Onyx 17.5.3) to another using the Migration Extension (version 2.10.10-0). However, every time I attempt to run the migration, I get the following error: Error: Plesk Migrator...
  5. T

    Issue Cloudflare is generating error messages on my server

    Hello community, I have a freshly set up server with Debian 8.8 and Plesk Onyx. I created the first website, using PHP 7.1 as well as FCGI as mode, because I experienced it somehow to be much faster in serving the website than other options (btw. if you have a better combination like FPM or so...
  6. W

    Issue ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused

    Hi guys, by connecting plesk i got this error, where should I start my search? ERROR: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000] [2002] Connection refused' in /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php:129 Stack trace: #0...
  7. Arvi Saluste

    Issue Let´s Encrypt error on certificate renewal

    Hello community, I have been having a problem updating the let's encrypt certificates. I get a error when I press "Renew" or when the scheduled task tries to renews the certificate. After witch the https binding is removed from the IIS. When I now press "Install" on the Let's Encrypt...
  8. Z

    Question Logging with WebDAV on Windows10

    I'm trying to connect to this server that Plesk has installed with WebDAV. However, I can't connect with Windows10 explorer(as Network Drive (mapping) or NET USE command. Even if I log in to any hierarchy, server will say "System error 5, access denied". At this time, I can connect with...
  9. C

    Resolved MYSQL database is not starting since today morning

    Hello, the mysql server of my VPS in not working since today morning. After trying to start the MYSQL server manually I can see the following message in the command line: Command: sudo service mysql start mysqld_safe Can't log to error log and syslog at the same time. Remove all...
  10. Pedro Reinoso

    Resolved Plesk is not operational MySQL password changed

    Hello, I was creating users in MySQL server, as i dont know the "admin" password i tried update the password. Onces I updated i got this error message: I was performing some of the KB solutions but could not be able to fix it, i create a ticket because maybe you have faced this situation...
  11. selcukedirne

    Resolved Error when installing only 2 domains except with another ones

    There is an error when i try to install certificate " Challenge marked as invalid. Details: Invalid response from http://xxx.com/.well-known/acme-challenge/0L-8xSFgtFhx6zxDNK_4HemmjD9-bslWI0Ly6Hm47JA: "<HTML> <HEAD> <TITLE>404 Not Found</TITLE> <BASE...
  12. David Jimenez

    Resolved HTML-based error message on Websites & Domains Page

    This morning I logged into Plesk and found the top of the page was filled with HTML code in a pink box that indicates a server error or bad gateway. No idea what's going on as it isn't the actual message but the html code for the error message. Attached is a screen shot for about half the code.
  13. bixoncreatives

    Issue Error try install Let´s encrypt certificate

    hi i got following error code when i try to config my certificate. Fehler: Fehler bei der Installation des SSL-Zertifikats von Let's Encrypt: Could not obtain directory: Invalid response: <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY> An error occurred while...
  14. T

    Issue 500 Internal Server Error (nginx)

    hi. i got this error when i tried to enter to my website: 500 Internal Server Error (nginx) (attach picture) Also i checked my Log and this what i got: [alert] 9949#0: *240690 1024 worker_connections are not enough while connecting to upstream nginx error this not the first time, what...
  15. Tize

    Resolved Error - Anacron job 'cron.daily' on server.domain.com

    Hi everyone, I have a small problem that always returns time and time again and I get a warning. Thank you very much. /etc/cron.daily/freshclam: ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). ERROR: Can't open /var/log/clamav/freshclam.log in append mode...
  16. Nazmi_Aytekin

    Question Plesk Migrator Error!

    Hi, I can't delete migrator on extensions Management. Can you help me? Error Message: Internal error ;-P <script></script><p>ERROR: syntax error, unexpected '4' (T_LNUMBER) (Driver.php:8)<br><br><a href='Help Center' target='_blank'>Search for related Knowledge Base articles</a></p>
  17. KarlmitC

    Resolved Error while trying to use Let's encrypt on domain alias

    Hello everyone, I just updated the Let's encrypt extension and wanted to secure the domain alias for a domain. I selected the specific alias and clicked on the "Renew"-Button. But all i got was the following error: Let's Encrypt SSL certificate installation failed: Install certificate failure...
  18. T

    Resolved Unknown php config error

    I have numerous websites and subdomains on a shared server ob Precison pros. I have identical php and html code on 5 different subdomain pages. The configurations for php settings (ver 5.3.3) on the server are identical as well. When I follow process through html submit and call php files, they...
  19. R

    Resolved Caching issues/Redirection Errors

    Not sure where this post should go. We installed Plesk about two weeks ago and everything was fine until yesterday. I was busy putting up a new wordpress installation through Plesk's custom method, while another day old wordpress installation was logged in. (I'm not sure if that's where this...
  20. S

    Resolved Problem Plesk 12.5.30 Fresh install

    I have just installed new from scratch and I moved the website but for some reason keep crashing , I keep having multiple process from opt/plesk/php/5.6/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini [code] which overload the server and keep crashing every 10 minute I really hope...
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