• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

installation

  1. F

    Issue concrete5 installation errors

    I decided to try concrete5 on one of my domains, but I received the following installation errors: The domain where I want to deploy this is on PHP 8.2. I've canvassed the settings and cannot figure out how to resolve this problem. Any help would be greatly appreciated!
  2. J

    Resolved Having difficulty installing Wordpress into a directory

    Hi there, I’m doing a migration at the moment and I want to set up a Wordpress blog at what will be jackyan.com/blog (i.e. not in the root directory). When I try to do a custom installation through Plesk (Websites & Domains > jackyan.com > Applications > choose Wordpress > Install (custom) >...
  3. L

    Resolved Error after install plesk web - not found

    Hi, need help. Install in my VPS OS Centos 7 Plesk from the installation website. I also opted for the manual option from the command line over SSH. The ports are open (all the ones in the documentation) but I can't access the web panel. It is a VPS, I also tried with UBUNTU without success...
  4. L

    Can't apply security setting with wp installation in subdirectory

    Hi, We encountered issue, if you install wp in root than another wp in subdirectory you can't apply security setting to it via toolkit, it get's redirected or throws 404. Thanks
  5. S

    Question Correct installation location of Rails in Plesk server?

    Hello. My hosting service can work with Ruby 2.6.3 and I decided to install Rails 6.1.4.1 I've set Ruby Application Root at httpdocs/myrailsapp and Plesk automatically set website at httpdocs/myrailsapp/public The thing though is that everytime i visit the website it renders the rails public...
  6. G

    Issue Plesk with Additional Data Disk to MySQL and Applications (Environment Down)

    Hi Guys, Good Afternoon! I've been trying to configure my Plesk to work with a separated disk to MySQL Databases and Apache Applications (vhosts). But, every time that I try to do this by myself, I'm facing different errors. There's some way or documentation that provide us with a CLEAR and...
  7. A

    Question Installing Plesk in different country

    Hello guys, I do not know if this thread in the right place but I hope to get the right help! I am living in Germany and considering Plesk Web Pro but I want to install it on a server located in Syria, so any problems I'll get? and will my key stop working or get banned? Please I need an...
  8. S

    Issue Installation Stuck on Windows Server 2019

    Hello All, This is the first time I'm installing Plesk, however its currently stuck on "Installing MailEnable Standard Edition..." and has been since roughly 2 pm yesterday. Looking in both the start menu and Programs and Features, it would have looked to have installed the MailEnable software...
  9. Daniel Añez

    Question Installing Smarty V3

    Hello to everyone. We are running OJS 3 in our server but the frontend of the site is not loading any style at all. In order to figure it out we need to check or install Smarty V3 in our server. Reading some threads in the Smarty forums, some users have experimented some issues with the...
  10. LordLiverpool

    Question Has anyone successfully installed Discourse?

    Has anyone successfully installed Discourse on Plesk? I'd love a set of 'tried and tested' instructions.
  11. Kulturmensch

    Resolved After upgrade to Plesk Obsidian - error on login to Plesk admin panel

    Since I upgraded yesterday from Onyx to Obsidian I cannot login to my Plesk admin panel. Trying to get access in a browser through https://www.XXX.de:8443/admin/ a screen plesk web admin edition appears where I am ask for username and password. Giving this information an error screen with error...
  12. E

    Question Ubuntu 16.04 LTS install error

    I am getting this error on Ubuntu 16.04 LTS : The following packages have unmet dependencies: plesk-php56-snmp : Depends: libsnmp30 (>= 5.7.3+dfsg-1ubuntu4.1~dfsg) but it is not going to be installed plesk-php70-snmp : Depends: libsnmp30 (>= 5.7.3+dfsg-1ubuntu4.1~dfsg) but it is not going to...
  13. T

    Question Node.JS/NPM Installation on Plesk 17

    I have followed following Installation manual for Node.js on Plesk Onyx and activated node.js for my domain. But I am only able to RestartApp or Disable Node.js. Node.js Support Now I am beeing asked for my Application Startup File... Well I do not have a Node.js application yet thats why I...
  14. I

    Resolved Plesk Onyx - Cannot load shared libraries

    Having just upgraded our server from Ubuntu 12.04 LTS to 14.04 LTS and from Plesk 12.5 to Onyx. However I cannot get Plesk to start. When I go to https://xxxxxx.com:8443 I get the 502 Bad Gateway error with the word 'nginx'. I have discovered that the sw-engine service was not running. When...
  15. J

    Resolved Os Ticket in german

    Hello Dear Plesk Users and better informed people :D I'm kinda new in Plesk and did some research before i came here to ask a specific Question. We're a german speaking country called Switerland :P Some users are sadly not well going with speaking english (mostly elder persons) but i don't...
  16. M

    Resolved First install keep saying no enough disk space

    Hi, I'm trying to install Plesk Onyx 17.0.17 on my Ubuntu 16.04 64 bits LTS (HVM) server at Gandi.net. I have 1 core, 512 RAM and 10go disk space to test it. When i install it via ssh, it says : 1 - Which version - i choose 17.0.17 2 - Which type - i choose Recommended or Full 3 - After this...
  17. C

    Deleting Wordpress 4.4

    Hello there, i backed up my website and went for to upgrade wordpress to 4.4 version after a while now all my database is gone, nothing shows up. I have removed the Wordpress Application several times now, but it doesn't get removed yet despite the fact that my plesk notifies me each time that...
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