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issue

  1. A

    Issue ModSecurity Rule in custom directives ignored

    Hello, I have Mod security enabled on the server. Recently, we've been getting daily bots from cortex/1.0 bot (faceboook). WAF is on and set to comdo Free, and predefined to FAST. I have added some custom rules in the custom directives to limit that user-agent, from a solution I saw online used...
  2. K

    Issue Redirecting issues

    I installed Rancher UI and open 2 different ports for it and Plesk redirects me to the Plesk login screen, I'm using docker to run Rancher UI. Thanks
  3. D

    Issue Install SSL certificate

    Hi everyone I migrated a WordPress website to a hosting with a plesk panel. But now I get an error with the ssl certificate when logging in. From what I see I can install the free basic certificate provided by Let's Encrypt but at the end of the process when configuring the DNS I get an error...
  4. F

    Issue LetsEncrypt Problem no renewal

    Type: urn:ietf:params:acme:error:serverInternal Status: 500 Detail: Error retrieving account "https://acme-v02.api.letsencrypt.org/acme/acct/91024531" Someone got a solution for me? Cant renew the Cert. Tryed everything, nothing helping. Best regards, Fritte
  5. P

    Issue php-fpm.sock failed (2: No such file or directory)

    Hi! First of all, sorry for my low english level :( I come here desperate not to be able to make it work. I have migrated to other VPS (both with Plesk), I used the migrator and all my domains works without problems except one. On this one have the same configuration as old VPS (PHP Version...
  6. Y

    Resolved Wordpress [Semantical Error]

    Hello, When we go to the "Word Press" section and we click on "Scan", we have this error message : We also have this message in many other section related to word press. Example, if we want to update a plugin : We are running Plesk Obsidian on Debian 9.13. Version 18.0.37. I tried to...
  7. T

    Issue Plesk advisor missing Let's Encrypt certificates

    Hello I got a problem with the Let's Encrypt certificates the situations is like the certificates are working when I'm testing it on Qualys SSL Labs I get A+ score but when I look in my advisor on Plesk it's protected with ssl but is missing the certificate and is lowering my score also to and...
  8. Geraldo V Vieira

    Issue API for email alias

    Hi I'm doing this addon for Roundcube to be able to view/add/delete email alias but I'm a little stuck. The example below has 5 email alias but its only showing the first alias. Does anyone know how I can get it to display all of the aliases? $plek_email = <<<EOF <packet> <mail>...
  9. I

    Resolved Problem with plesk site preview

    I have created a subscription. (Many) In case I click on the preview of the page in it (scren bellow). I am getting the following error. This button redirects me to the following address: http://46.xxx.xxx.xxx/plesk-site-preview/xxxx.pl/https/46.xxx.xxx.xxx/ If I replace the link with http...
  10. J

    Issue DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    Hello guys :) Doing a backup i ran out of space, i have freed up space on the hdd now. But i can't log in to pleask admin site, i get the error: --- Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] No such file or directory --- I have tried to ssh into the...
  11. E

    Input Plesk Obsidian 18.0.32 Update #1

    Hi, P.S. I think I posted in the wrong section, I have Plesk Obsidian 18.0.32 Update #1 . I am migrating a bunch of websites from CentOS6 Plesk to CentOS7 Plesk and ran into an odd issue. I can't send emails using the sendmail postfix wrapper to any addresses under local (i.e. hosted) domains...
  12. Automata

    Issue [BUG] Logrotate not work in Plesk Obsidian

    SYSTEM SPECIFICATIONS Operating system: Ubuntu 20.04.1 LTS Plesk version: Plesk Obsidian v18.0.32_build1800201211.19 Server: Dedicated server - AMD Ryzen 7 3700X My logrotate.conf file: # see "man logrotate" for details # rotate log files weekly weekly # use the adm group by default, since...
  13. J

    Issue PHPMailer - X-PPP-Vhost header is changed to subscription-domain and causes DMARC reject

    Hello, I have a subscription with three domains configured. Domain 1: itservices-schell.de Domain 2: webdesign-schell.de Domain 3 and subscription-domainname: jasonschell.de Subscriptions' system user: jasonschell On both is WordPress installed, E-Mail-Service activated with Postfix/Dovecot...
  14. Winnstorm

    Issue Spamassassin DCC permission issue

    Hello, I've activated the dcc plugin in the v310.pre file of spamas but after installing the dcc I receive the following messages under the maillog file of centos: dccproc[13072]: open(/var/lib/dcc/map): Permission denied dccproc[13072]: whiteclnt missing,:unlink(/var/lib/dcc/whiteclnt.dccw)...
  15. E

    Issue Mysql server update (5.5 to 5.7)

    Hi guys, I manually intervened to update my database. I followed the necessary steps through Putty and first upgraded from 5.1 to 5.5. Then I increased from 5.5 to 5.6 and finally from 5.6 to 5.7. But currently plesk is not working on my server. Only .frm, .myi and myd files of my database...
  16. M

    Issue .htaccess file dose not works on plesk while it is working on local host

    I have developed a website in php on local host xampp and now I've uploaded the website to the plesk hosting. Everything is working fine except the .htaccess file. Either the .htaccess file is not able to work with plesk server OR something else would be the issue. Is there anybody who can tell...
  17. C

    Issue Kolab email filters don't work

    After upgrading to 18.0.26 the Kolab filters stopped working. I've deleted them all and created new one as simple as this: match "word" in subject then delete... still doesn't work.
  18. M

    Issue Unable to update plugin Asset with version has different owner in WordPress instance # /.wp-toolkit_

    Hello, wordpress toolkit smart update plugin issue. Is it a BUG? Is there a FIX or a Workaround? Thank you, best regards Updating the website: - Unable to update plugin 'addon_***', details: Asset 'addon' with version '***' has different owner in WordPress instance #97...
  19. C

    Resolved I am Getting problem in my website as i am using Plesk

    Hello, I am Using plesk and facing a issue on my website [redacted] and same issue on my another website [redacted] . please help me with the solution as its becoming big trouble for me everyday. i have attached an image with this to let me know why this error occur. I am using beaver builder...
  20. BrinsleyP

    Resolved Diagnose & Repair

    Hello,,, When i click in check for issues, on Plesk Database show this msg: WARNING Checking the consistency of the Plesk database Inconsistency in the table 'SubscriptionOutgoingMessagesStats' for the column subscriptionId: No rows in the table 'Subscriptions' with = 8 If i click in...
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