issue

Here are five screenshot of the current Plesk settings we are currently using: https://www.ktravisj.com/scrn1.png https://www.ktravisj.com/scrn2.png https://www.ktravisj.com/scrn3.png https://www.ktravisj.com/scrn4.png https://www.ktravisj.com/scrn5.png (I used to run the website at this...

Hello pleskians, can someone help me with this problem? Plesk obsidian 18.0.20 version. After update to this version, login form is gone, I can't access admin panel anymore. I have not edited any files. Tried to do this: Plesk repair Any other solutions?

Hello, sometimes when plesk does its nightly updates, it restarts httpd but all the threads are now nice = 10, this is resolved by restarting httpd forcfully, gracfully does not fix it. CentOS 6.7 , apache2.2 , Plesk Onyx Version 17.8.11 Thank you for any assistance provided

I'm using the Let's Encrypt extension in Plesk Obsidian. With this extension, I'm trying to request a wildcard certificate, but it returns; Domain validation failed for <domain>: Invalid response from <url>. Type: urn:ietf:params:acme:error:caa Status: 403 Detail: CAA record for <domain>...

Hi I've been experiencing an annoying problem on an Ubuntu 16.04.6 LTS server, Plesk version 17.8.11. A couple of weeks ago all websites were hanging. I tried everything, nothing seemed to solve the problem. Then I disabled Nginx and all the websites started to work again. Since then I tried...

Hi, I have a problem from today. All my sites respond with status 503. I check inside the log and i found this error: Error 93.36.160.109 503 GET /wp-admin/ HTTP/1.0 I check on my machine and all seems correct. Do you know if there are some checks that I can do to fix this issue? Regards Fabio

My plesk installation on ubuntu 18.04 is failing with the following errors: Checking whether the package dependencies are resolved. E: Version '2.24.11-ubuntu.18.04.181127.1203' for 'sw-engine-cli-2.24' was not found E: Version '17.8.11-ubuntu18.04.build1708181127.15' for 'plesk-engine' was not...

Hi, there is a misconfiguration with nginx & awstat. Folder /var/www/html/awstats/icon is missing and awstat fails to show it's icons. I have re-installed AwStat, but nothing changed. Than I have copied the folder from /usr/share/awstats/ to /var/www/html/awstats/icon. It is working now, but it...

Getting an error when trying to renew or change SSL certificates. I've tried the plesk repair sslcerts and tried reverting back in backup manager with no luck. Recently attempted to update openssl to a newer version but am finding that has caused these issues. So I googled this and someone...

After last update adding posts in wordpress is freezing website. 127.0.0.1 admin [2018-06-15 04:53:14] 'New patch available' ('Update version': '' => '11') 127.0.0.1 admin [2018-06-15 04:53:58] 'Upgrade extension' ('Extension Id': 'wp-toolkit' => 'wp-toolkit', 'Extension Name': 'WordPress...

Hi, after updating to version 17.8. I noticed that Watchdog settings page is now only accessible through - Extensions -> My Extension page and this only after re-installing that Watchdog. In general, it can't be found easily through search system in the Plesk Panel anymore. It looks like Plesk...

Hi, Wondering if I can grab some help, When trying to log into plesk panel on a server, I can enter in the username and password when get this also saying the same in the /usr/local/psa/admin/logs/panel.log ERROR: syntax error, unexpected '^', expecting '(' (ServerSettings.php:185) Search...

I have followed following Installation manual for Node.js on Plesk Onyx and activated node.js for my domain. But I am only able to RestartApp or Disable Node.js. Node.js Support Now I am beeing asked for my Application Startup File... Well I do not have a Node.js application yet thats why I...

I'm running into the following error when I try to use the clone feature of WP Toolkit. Just used the tool earlier this week without issue. Not sure what caused this to start happening. If someone can help I would greatly appreciate it. Execution copy has failed with exit code 1, stdout: Sync...

Hey all, I honestly dont even know if I have chosen the right thread since I dont have access to Plesk version or os, I am just a sysuser of the domain. Heres the deal, I have created a subdomain and I need to restrict a new user to manage only that subdomain. However, there is only one...

Hi there, I have just installed Symantec SSL and keep getting the below error message when trying to assign a basic SSL cert; "Error: Something went wrong with your order. Please double check configuration parameters.The parameter 'state' has improper value" Plesk version is 17.5.3. Could...

Hello! I use Plesk already few years and first time have issue like this. 6 of September my server started experienced high load you can clearly see it on this graph. Screenshot And this is information about last week Screenshot This is information about CPU usage. Screenshot Before it was...

Hi, Made yesterday a new and clean Onyx installation on a dedicated server using CentOS 7 Minimal. Installation seems to be done properly and and after a first check-up all seems to be working ok. There is just one small issue related with the default SSH Welcome Banner that Onyx creates by...

Hello, I have the domain (www.unixtimestamp.eu) and 7 aliases configured. In the main-domain i have set the preffered domain with www-redirect. This works without any problems. The problem is, that all of the aliases ignores this setting and i'm not able to change this per domain. As...

Hello, we are having issues with two of our servers (Plesk installations) in that they are not automatically updating themselves past update #40, dated July 19, 2016. Our "Update and Upgrade Settings" are set to "General Release". We are running CentOS Linux 7.2.1511. If there are any log files...