• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

mail

  1. Q

    Resolved Issue mail stuck in waitlist mails

    Hi, i have an issue, all of my mails send stay stuck in waitlist, i have try to change my DNS but nothing, i try to change the SMTP connexion but nothing too. The mail is send from the prestashop website, i have only one website, juste the prestashop, in logs i have nothing too :/ An idea for...
  2. F

    Resolved Unintended Additional A/MX DNS Records

    Hello everybody, I have configured the domain settings for a domain. I set up a single MX-Record as follows: mydomain.com. 86400 IN MX 0 mydomain-com.mail.protection.outlook.com. However, when I checked using dns-checker, I noticed two MX records from the Plesk server: mydomain.com. 86400 IN...
  3. K

    Resolved no incoming mail

    Hello. Can someone help me to figure out why I can not accept incoming mail on my AWS Lightsail Plesk instance? here is the output of my investigation No errors related for incominfg in the var/log/maillog or var/log/mail.err The GMAIL after send reply with The MAILS APPS after attempting...
  4. B

    Issue ERROR MAIL error:0A000102:SSL

    Hello I can't connect to the email with outlook in logs shows me:
  5. xx1Andy1xxx

    Issue Plesk Firewall doesn't work !!

    Ubuntu 22.04 & Plesk Obsidian = Not Good Plesk Firewall does not work ... Every Article in this Forum does not work to enable the Plesk Firewall - Only Errors A new Ubuntu 22.04 & Plesk Obsidian installation and nothing works anymore. This software is not worth a penny anymore !! Command...
  6. falconsi

    Resolved PTR Record resolved, what to do for various domains?

    Hello all! I recently posted this and it's solved: BUT: I want to use this server for various email domains, @example1.com, @example2.com, @example3.com, etc. For what I learned solving above post, problem with sending to Ionos is you need to have, in your PTR record, same domain name as...
    • falconsi
    • Thread
    • dns ionos mail ptr ptr records reverse dns reverse dns does not match smtp banner smtp smtp 554
    • Replies: 7
    • Forum: Plesk Obsidian for Linux
  7. Talistech

    Question Do not forward spam emails to external mailbox

    Hi, Some of our customers are using e-mail forwarding to their personal mailboxes like Yandex, Hotmail or Gmail. When I check our mail logs I see a lot of incoming spam to our servers (which are marked as SPAM, no issue there) But is there any way to deny forwarding for spam mails? At this...
  8. G

    Question Global Whitelist does not apply on Greylisting?

    Hello all, we have a small global whitelist of domain patterns. However, it seems to me that this does not apply to greylisting. This is our whitelist: This is the logfile output for on delived E-Mails: Or is it possible that there are problems because SRS uses the domain...
  9. Z

    Issue problem with mail

    hello, hope everyone is doing well. I'm trying to configure mail in Plesk, with a domain that's configured in GoDaddy. every time I try to send an email to an external address it gives me a smtp error 550 5.1.1 and when I send it internally it says it was sent successfully but when I check I...
  10. QWeb Ric

    Issue DKIM signatures not applied when incoming mail disabled

    I noticed Plesk now has 3 options for the per-domain mail service. Instead of just enabled and disabled, there's now a "Disabled for incoming mail" option which I presume means we can finally have the mail service running for generating emails through, without the server erroneously trying to...
  11. Cordal

    Resolved Block port 25 outbound only

    Estoy creando una regla en el firewall de plesk que bloquea el puerto 25 solo para salida, pero falta algo ya que puedo continuar enviando correo usando ese puerto, adjunto una captura de pantalla.
  12. T

    Question Mac mail 'Unable to Verify Account Name or Password'

    Good day, Not sure if this is the right place for my question, my apologies if not. I'm trying to add my new email address to my Mac mail via IMAP, but I keep getting the message that 'Unable to Verify Account Name or Password'. I have manually set all the settings correctly several times...
  13. L

    Question Send Mails from one FQDN

    Hi Community, is it possible to tell Plesk just sending mails from the FQDN that is set to the rDNS entry? I have the Problem that my mails of my domains will marked as spam because of the rDNS answer. Thanks
  14. V

    Issue Mail Delivery

    Hello, I have the following problem for some time. A customer sends emails to their customers under the email [email protected], but they do not arrive. I use DMARC, SPF, and DKIM. Furthermore, I use Plesk Email Security. The following email comes back:
  15. N

    Issue The certificate of the server is invalid

    Hello and thanks in advance. I have a problem with the mail setup. My server hostname is mail.domain.tld and has a certificate (Comodo - Positive SSL). It works great for my domain but the clients with their own domain are not working properly. I did setup autodiscover and if I test with...
  16. MSD

    Issue Mail from Plesk always spam

    Hello, I really try everything that I find in the documentation and forums, but my mail from Plesk always ends up as spam. In this case, first is mail from Plesk itself: updates, information, and so on. I have Let's Encrypt SSL for Plesk and Mail (I get spammed mail). The second case is mail...
  17. J

    Resolved No hosting only

    Hello everyone reading this! Is there any way to hide the options when creating a domain? I wanted to leave only the [No hosting] option for our clients, since the domains will only be used for mail. Perhaps there is such an opportunity in panel.ini.
  18. C

    Issue Brute Force Attack - Postfix - Mail

    Hi All, please take a look at the screenshot. Any help? I'm new to plesk and a novice! It looks like my server is being brute forced from Iran. Thanks
  19. K

    Issue mail_auth_dump Invalid or unsupported Unicode character

    Dear Community, We runned against a problem that the renewed LE certificated are not replaced on the mail server. The files got updated but the mailserver did not pickup the changes. Therefore i runned "plesk repair mail -y" but that maked the issue even bigger. All accounts got deleted and...
  20. J

    Issue EXTREMELY frustrating, emails keep being kicked back, DKIM, DMARC, and SPF setup

    Hey everyone, according to my username its been some time since I have been here. I have my email domains hosted on a server that is NOT serving the website, and those reside on plesk. I have created all records and on my domain registrar I have also put in the proper records, but EVERY email...
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