• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

mailbox

  1. L

    Question Collect mails from external mailbox

    Hey guys, is there a elegant way to collect mails from external mail boxes to a mailbox hosted in plesk? like gmail offer it to fetch mails from other mailboxes? thanks in advanced kind regards Luca
  2. M

    Question Tracking of IMAP/POP3/SMTP-Host, who use which hostname for incoming and outgoing mail server

    Hello, has anyone an idea, how can I track, which customers (or mail users) use which hostnames in their mail client software for incoming and outgoing mailserver? I need the mailbox accounts (not IP). I want to get customers to use their own domains as incoming and outgoing mail servers, not...
  3. M

    Resolved error when restoring mailboxes from backup

    Hi, I am trying to restore a full plesk backup from an old server in a new server but it fails in importing mailboxes with the following error Warning: Restore domain "xyz.com" Failed deployment of mail user [email protected] Warning: Execution of /usr/local/psa/admin/plib/api-cli/mail.php --update...
  4. AndyM

    Resolved How to export (or display through command line) mailbox forwarding addresses?

    We have many email addresses on a certain domain and we need to generate a list of all forwarding recipient addresses for each mail address in Plesk. Can I run a command similar to this one which shows the password? /usr/local/psa/admin/sbin/mail_auth_view Or is there a way to generate a...
  5. S

    Issue User unknown in virtual mailbox table

    Hi Pleskians! I recently ordered a Reseller hosting for some of my clients. I have created a domain and a email address, but whenever I try to send an email, I get the following error message: SMTP Error (550): Failed to add recipient "[email protected]" (5.1.1 <[email protected]>: Recipient...
  6. A

    Resolved Getting error when trying to add email addresses to domain

    Hi, I recently did something that resulted in massive error on Plesk and basically accidentally uninstalled it. We have since managed to recover our installation and everything appears to be back to normal. However, ever since this event, whenever we go to create email address on our domains...
  7. D

    Question Email Relay for specific Domain

    Hi, i have a Customer with a Domain at Plesk. Domains DNS is managed over external DNS Server. The Customer Uses an Exchange Server with that Domain. Only one Email he has setup in Plesk and he receives Emails. But if he wants to send Emails (i.e. to some Colleagues with same Domain i...
  8. BartJan

    Question Max mailbox quota 100mb on fresh Plesk Onyx

    Hi there, somehow the max mailbox quota in plesk is set to 100mb. I tried several stuff to set this to unlimited but nothing seems to work. Here are the things I already tried. I followed these threads and pages: - Mailbox size is set to Unlimited for a reseller's subscription but email...
  9. Pedro Araujo

    Resolved How to increase mailbox size

    I'm trying to increase the mailbox size for an account but I am unable to do so. I tried changing the subscrition / service plan and even creating a new one but no matter what I do the mailbox size always says "Default size 4GB" and won't let me go above that limit. The message "The specified...
  10. SMAHI

    Resolved How to change the default mailboxes quota

    Hi, How to change the default mailboxes quota in Plesk Onyx ?
  11. N

    Resolved Mailbox size limit BUG

    Hi, I use web admin edition. In 12.5 mailbox size is unlimited. This is ok. Now i do migration to Onyx and it have mailbox size limit at 100Mb. In the /etc/postfix/main.cf: mailbox_size_limit = 0 How i can fix this bug?
  12. Mihail Llaftiu

    Issue Cannot access Mailbox....

    Hello, i would like to ask why i can't login to my mailbox. Since couple of days we transfered from papaki.gr to hetzner.de hosting company. We rent an VPS with plesk, and by all default settings on it. We moved couple of client's accounts and every account can't login to its' mailbox. We...
  13. U

    Mail redirect and send issue

    Hallo, I wand redirect a mail from server1 ([email protected]) to server2 ([email protected]). 1. For a mailadress ([email protected]) I set a redirect to the other adress. + This redirect works. + I can send mails to other over my server1 (login as [email protected]) - A copy of my mail ist...
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