• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

panel

  1. F

    Question How to disable/restrict by IP <server-ip>/login_up.php ?

    Hi, I just noticed that when I access the IP address of my server with Chrome, I am redirected to the page <ip-address>/login_up.php or <server_name>/login_up Is there a way to restrict this page by IP as is the case when using port 8443? The "Restricting Administrative Access" feature only...
  2. H.W.B

    Resolved Errors after updating DNS settings

    Hello, When i alter the DNS settings for a domain i got the following errors in the panel error log. [15-Oct-2023 12:30:15 Europe/Amsterdam] PHP Fatal error: Uncaught PleskMultipleException: Error during <domain> updateZone: dnsmng failed: in...
  3. maxsijaya

    Issue [HELP] Can't access panel with domain or ip

    i Can't access panel with domain or ip, after i added ssl on my subdomain in another panel. I have tried all the existing guides but to no avail. please helpme
  4. N

    Issue I lost panel access after changing mysql directory

    I lost painel access after change mysql directory, I did all mysql's socket configurations, but the issue persist
  5. O

    Issue Dont have DNS Settings on my panel

    Hey dear community, i try to get the SSL/TLS certificate from Let's Encrypt for my domain. For that i had to add DNS Record, but cant do it, bc i cant find DNS Settings anywhere in my Plesk, although I am logged into the system as admin. If that's a too old version for that, can you tell me how...
  6. J

    Question sort domain names in Plesk customer's domain view

    Hello Guys, our customers are asking for a possibility to view their domains in alphabetical order and not in "domain ID" order. We already used panel.ini [navigation] tag with some other customers to show more subscriptions: [navigation] limits.subscriptions = 500 Is it possible to set up...
  7. hansitheking

    Issue Plesk panel without Port 8443 no redirect from http to https

    I have set up my Plesk panel to be accessible without port 8443 on https://server.example.com. This is working but the Plesk panel is also accessible without TLS over http://server.example.com. There should be an automatic Redirect for this panel Domain. I have set it up manual for this moment.
  8. B

    Issue Domais dont show in Plesk after license upgrade

    Hello, Today i did an upgrade from Plsek Domain to Plesk web host edition. Now i cant see my Domains in the Plesk GUI. What can i do?
  9. stas styler

    Resolved Remove unnecessary icons in client / reseller panel

    Hello pleskers! I'm looking to hide unnecessary icons in client / reseller panel. We want to make the panel cleaner to our customers. These are the icons we want to hide. How do we do it? we already changed alot in plesk CSS, but unfortunately we can't get the idea how to remove these...
  10. itoop

    Question change mysql version (to 5.7)

    Hallo, I'm wondering how to change mysql version to version 5.7 in plesk 17.8.11. At "Tools & Settings > Applications & Databases > Database Servers" MySQL Version 10.1.29 is shown - I think this version cannot be correct; maybe it's the MariaDB version. In a software running on this server...
  11. Sysop

    Resolved Removing Facebook/Twitter Buttons in Plesk Panel

    Hello, What is the best way to get rid of the Facebook and Twitter buttons within the Plesk Control Panel that shows up on the bottom? Thanks in advance!
  12. Steve Tozer

    Issue Unable to log into Plesk

    Hi, Wondering if I can grab some help, When trying to log into plesk panel on a server, I can enter in the username and password when get this also saying the same in the /usr/local/psa/admin/logs/panel.log ERROR: syntax error, unexpected '^', expecting '(' (ServerSettings.php:185) Search...
  13. C

    Issue Completely disable Parallls branding in the web panel

    Greetings, we are currently looking into improving our company branding and one thing we noticed is, that it is seemingly impossible to remove Parallels branding from the Plesk web panel. We found out how to insert our own logo via the documentation, but I am talking about the "Powered by...
  14. Inuya5ha

    Resolved LetsEncrypt SSL cert not updated for Plesk panel

    After manually updating my site's certificates, their validity has been extended succesfully, but the one used by Plesk panel itself has expired... I don't understand why it's using a different ceritificate to begin with. Does the different port number makes the certificate incompatible with the...
  15. O

    Resolved OTRS - Plesk Panel 12.0.7

    Hi, Some threads on the forum talks about install of OTRS, but they are old (2014). Can someone help me to install OTRS on my Plesk Panel. Best regards, Olivier
  16. O

    Issue Change plesk favicon permanently

    Hi, I searched for the plesk favicon and found that /opt/psa/admin/htdocs/favicon.ico is used. I am trying to replace this one with my own icon. But with every Update plesk overwrites it. Is there a possibility to change the icon permanently?
  17. M

    Resolved Apache error log not shown in plesk gui

    In one of our plesk server we are missing the apache error log in the "Logs of domain" GUI. We have no idea where to configure which logs are shown in the dropdown menu or why they are missing. The error_log exists in the following directories (hardlinked): -rw-rw-r-- 2 root root 10607972...
  18. I

    Resolved I can not install plesk nor any of its packages

    Greetings, it turns out that a few days ago I returned again to install plesk on my server, everything worked perfect. A few weeks later the server presented updates both at plesk panel as the server packages, then I proceeded to update and I realized that the server does not decarga any package...
  19. A

    Plesk panel is redirected to localhost

    Hello, I'm a newbie of Plesk and I'm sorry if it is a silly question, but I was unable to find the solution on my own. I'm using Plesk version 12.5.30 (upgraded from 11.5 originally installed) on a centOS 6.6 server. When I try to connect to the panel with https://domain:8443, the browser is...
  20. I

    Subdomains not working despite DNS

    Hello everyone, I'm sorry if this was answered before, I did not find a topic that helped me. We're running Plesk 12.0.18 on a Linux server (this is hosted, I do not know what Linux it is, and I only have access to the Plesk Panel). For some reason, subdomains are causing problems. There are...
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