• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

permissions

  1. S

    Resolved automatic reset folder permissions and change ftp user password

    hello i'm using Plesk Onyx Version 17.0.17 Update #33. i have an issue and it is that when i set full permissions for iis app pool user on a folder of an addon domain of a web host, after some while, the user's permission reset to default automatically! also in that web host, when i create a ftp...
  2. K

    Question [discussion] what file permission strategy to follow?

    Ideally I would like to have every account have two users: 1 for FTP/SSH access, 1 to run apache. Then, the first would be owner of files, the second part of group. Files would have 640 and folders 750. Only upload folders would get 770 and underlaying files 660 so the webserver is able to...
  3. S

    Resolved Plesk Onyx keeps resetting permissions on a different drive

    Whenever a micro-update is automatically installed by Plesk Onyx, it is resetting permissions on a different drive. I understand the goal (security) of forcing psaadm and psacln to be denied rights outside their respective tree, but I need to be able to store a large media repository on another...
  4. A

    All wordpress plugins and updates have errors

    Hi, I'm using plesk with apache and wordpress and having trouble with installing or updating plugins. After every install through the wordpress admin i get the error "install failed: could not copy file", when updating i also get errors about zip files. The tech team have checked and the...
  5. websavers

    Issue plesk bin repair fs not as effective as expected

    Hey there, Coincidentally we had two different servers wherein a command was accidentally run to recursively change the ownership of the entire /var directory to all the same value. In one case it was the plesk user and in another it was popuser: popuser. We had hoped to be able to run `plesk...
  6. G

    Resolved Plesk 12.0.18 in Debian 7.8 all permissions server-wide set to root:root

    Hi everyone, I hope you got a great Christmas. I got a fully working Plesk 12.0.18 in a Debian 7.8 machine, it was working great for more than a year, got there e-mails, webmail, simple HTML sites, PHP sites and Wordpress. Everything just running fine. On Dec 24 I was trying to install Mautic...
  7. P

    Resolved Migration blocks file and folder permissions

    Hello: After a Migration process it shows the following warnings and error: [22 Dec 16 11:58:32] [Migración] Plesk restore report problem: Execution of /opt/psa/admin/plib/api-cli/domain.php --update server1.domain.com -hosting true -hst_type phys -do-not-apply-skeleton -www-root httpdocs...
  8. joao

    Issue Unable to create directory wp-content/uploads/2016/09. Is its parent directory writable by the serve

    First of all I would like to start saying that I have searched the answer to this trivial question all over the internet but I can't find a case where it fits my situation. I have a server running Ubuntu 4.8.2 inside this server I have plesk installed to manage the domains I have. Each domain...
  9. captainmatt29

    Issue Permissions Issue after install

    I have installed Plesk 12.5 on to a vanilla Server 2012 R2 and can access the CP however all sites show as error 503, all app pools are started but I get this error for each pool in event viewer below is one for mailenable. The worker process for application pool 'MailEnableAppPool' encountered...
  10. A

    Permissions with the application pool denies access to files in httdocs

    Hi!, Im a beginner with Plesk, but I try solving this problem few last months ago without success. The problem is, I guess, with the Application pool of my domain. I need generate a PDF through a .RPT (Crystal reports), and I tried to give permissions on C : / , Temp ... The folder where the...
  11. websavers

    Additional MySQL User Permissions for Magento compatibility

    Magento 2.0 now requires MySQL 5.6 or higher and a bunch of MySQL User capabilities that Plesk currently does not assign to MySQL users. I know that Plesk simply uses the system installed MySQL server, so upgrades to that are beyond Plesk's purview. As a result of this we set up two dedicated...
Back
Top