• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

plesk 17

  1. Zaxos

    Issue Showing only default site

    Hello, I use Plesk Onyx 17.8.11 on a CentOS vps and I am facing a problem with default pages. First of all, when I go to any of my domains it shows me the plesk default page. I already searched a lot for it, but nothing helped. If you need more info feel free to ask me. Thanks in advance!
  2. P

    Resolved Another Default Page for all websites issue

    Hi all, My VPS host has moved my server to a cloud hosting, and after reconfiguring DHCP, all websites now show the default Plesk page. Plesk can be accessed normally but none of the 40 websites hosted in it. I have also noticed that in the Wordpress toolkit all websites are marked as...
  3. nisamudeen97

    Question Password Strength not gettting adjusted

    Hi, One of my plesk client is not that tech savvy. He has only basic knowledge in IT related things. He has always getting trouble with email, FTP and plesk passwords. His request is to keep very low password strength with plesk , I have already done it. Meanwhile plesk mail is...
  4. PiTiNiNjA

    Issue Node.JS and SSL - Permission denied while trying to get certificates

    Hello, I'm trying to setup a NodeJs application on my Plesk server. I have an error while trying to run the script through the NodeJs extension: Error: EACCES: permission denied, open '/usr/local/psa/var/modules/letsencrypt/etc/live/[MyDomain]/privkey.pem' I understand that the user running...
  5. U

    Question Can't restore backup

    Plesk 17, Centos Hallo Pleskians, I need to restore my mail folder and uploaded mail part of a rather fresh backup from 2018-01-02 (some backup_domainmail_1712xxxxxx.tgz). After uploading I get an error « The backup you are trying to upload is invalid or was created in a deprecated Plesk...
  6. T

    Issue Redirect problem plesk

    Hi guys , I m new to this forum , I do have experience working on plesk, unfortunately up until today I didn t get the chance to setup plesk on my dedicated server so I am unfamiliar with setup on the server side. Well the problem is that my plesk has one mail domain with accounts already...
  7. P

    Issue Hotmail accounts do not receive mails from us

    Hello all, We are hosting a joomla website with apache. And the ip of our website changed as the hosting servic also. Hotmail accounts do not receive *any* e-mails from us. I came across this...
  8. M

    Resolved Mail forwarding wil not work permission denied on sendmail.postfix

    Hey Guys and Girls, The email is working fine sending and receving with webmail and a client works but the forwarding from email doesnt work. We installed everthing fresh and we keep getting the following logs: (maillog) (We bleeped out the mail adresses) Jul 4 01:28:45 host journal: plesk...
  9. R

    Issue How to use preview for Wordpress when Domain is still live on another Server

    Hello, how to use preview for Wordpress (WP) when original Domain is still live on another Plesk Server. I have installed ngix and the preview button in Plesk on the new Server is visible. So I add a domain www.xyz.de which is still productive on another Plesk webserver. My goal is to quick...
  10. M

    Resolved Removing LetsEncrypt cert from Webmail

    Hello, The latest update for Plesk's LetsEncrypt allows the automatic securing of webmail. Once that is done the SSL cert shows that it is being used by 2 domains. If you want to remove the cert you usually first have to disassociate it from the domains it is being used on before you can remove...
  11. J

    Issue ERR [util_exec] proc_close() failed ... by a Custom default pool configuration

    Hello Everyone, I've created a custom configuration for my PHP-FPM Pool by adding the File php.ini in the Folder /var/www/vhosts/system/domain.com/conf/ It runs perfectly till today. I have Increase the Limits and rebuild the Configuration Files with plesk bin php_settings -u after this this...
  12. Alexander Liebrecht

    Question Plesk Subdomain not available on the Internet - it is due to DNS

    Hello community and developer, I have to turn to you again because I do not know any more. The thing is that my subdomains in Plesk 17 Onyx are not available. I have a webhoster move with the main domain Alexander Liebrecht Projekte und das cms-lastige Portfolio . I'm talking about the...
  13. gilleskom

    Issue Let's encrypt Error

    Hi just make a migration of my domains contents to a new server with Plesk Migrations- & Transfer-Manager But the certificat won't be genereted see error log. How can I retreive my certicates? Thanks for your help. ------------------------- Error: Error by the Installation of SSL-Zertifikats...
  14. C

    Issue Let's Encrypt - Too many redirects error

    Hello, We have a brand new Windows server 2016 with Plesk Onyx 17. I've enabled Let's Encrypt for a website and I keep getting the "Too many redirects" error whenever I access the website with https. The website didn't have any rewrite rules for https in web.config. When I first got that error...
  15. E

    Issue Plesk Onxy with CentOS 7.3 - restore backup permission denied errors

    Hi there, for your information: The permissions for "/var/lib/psa/dumps/domains" are too low in CentOS 7.3. Backup restore in Plesk Onxy with CentOS 7.3 impossible: Warning: Restore hosting "*************" Can not deploy content of domain *************Warning: Archive error: from...
  16. M

    Issue logrotate with dateext issue

    We enabled dateext for all domains by editing the file logrotate.conf. cat /usr/local/psa/etc/logrotate.conf dateext include /usr/local/psa/etc/logrotate.d ... Now the directory /var/www/vhosts/system/domain.com/logs/ behaves like expected: ll /var/www/vhosts/system/domain.com/logs/ total 604...
  17. Thiago Gonçalves

    Issue [PPP-26655] Plesk Onyx 17.0.17 on Microsoft Windows Server 2012 R2 does not make backups

    Does anyone know how to solve this? Updated the Plesk to version (Plesk Onyx Version 17.0.17 Update # 4) Microsoft Windows Server 2012 R2 and can not do backups. Before upgrading it was scheduled and was daily but now not list the backups it had also no longer makes accomplishing anything...
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