• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

plesk

  1. B

    Issue own Name Server does not work

    We have a problem that PLESK support seems unable/willing to solve. It seems that not the manufacturer (PLESK) and the support, which we paid dearly when we bought this license, knows how to make the program work correctly. We already had a hosting with PLESK 2 years ago with a very incompetent...
  2. B

    Question Email accounts IMAP and POP3

    Is it possible that PLESK only allows either IMAP or POP3 for email accounts and that it is not possible to have both IMAP and POP3 accounts in Thunderbird? If you have set up an IMAP account in Thunderbird and then try to set up a POP3 account for the gleice email address, then an error...
  3. M

    Resolved PECL doesn't work anymore?

    when trying to install some extension for php /opt/plesk/php/8.2/bin/pecl install memcached No releases available for package "pecl.php.net/memcached" /opt/plesk/php/8.2/bin/pecl install apcu No releases available for package "pecl.php.net/apcu" /opt/plesk/php/8.1/bin/pecl install apcu...
  4. B

    Question How to diagnose Mail failure on StartTLS

    I had a domain tested for mail security and here it says that it failed. Where do i start to troubleshoot this? The mail server has letsencrypt SSL to 'secure the webmail' enabled. But i don't see where i can configure the STARTTLS in the Plesk GUI. Has anyone ever encountered this before?
  5. T

    Resolved What does Enable Bot Protection Actually Block?

    What bots does the enable bot protection in WordPress Toolkit for Plesk actually do? Is it a modification to htaccess? Is it php directives? How can I see this list? Can I edit this list? Seems a bit bold to put an option in for blocking bad bots without any documentation.
  6. ramherfer

    Question Nginx overrides Apache directives

    Hello good day. I'm having problems with apache and nginix or at least I think that the cause of the apache directives being invalidated and not working is thanks to nginx. I have two protected directories, in which to access the client has to present his client certificate (SSLVerifyClient...
  7. D

    Issue Node.js app | We're sorry, but something went wrong.

    Hello, I'm trying to run strapi (https://strapi.io) app on a subdomain. I've been following this guide - https://raoulkramer.de/deploy-run-host-strapi-on-plesk-obsidian-as-node-application/ Completed all the steps and did run npm build with no issues. However when I'm trying to open it I get the...
  8. S

    Resolved keys/info is missing in Plesk. So i cannot license my plesk

    Hello, This thread is related to my old thread : Issue - Plesk Panel keep redirecting when trying to login Admin Panel keys/info file and folder is missing from /etc/sw/keys/info in my plesk. Due to this my Admin panel is redirecting in loop and when i tried to license using command line...
  9. LionKing

    Question Locking subscriptions?

    So I been searching for an answer as I am new to Plesk and my question which I am attempting to find an answer to is "what is the function and point of locking subscriptions?". Note that we are not reselling web space or anything like that . We´re a specialized sales and marketing agency for...
  10. E

    Question Domain is not resolvable

    Hello, Since recently, Plesk says 'domain is not resolvable': The website does load, but when looking records in mxtoolbox, I get this: These are my DNS settings: On the registrar level, I have the nameservers set to ns1.know.gg and ns2.know.gg - these are linked to the server's ip...
  11. Y

    Question Plesk DNS Security

    Hello, I have the following situation. I am using plesk's own dns with the default nameservers of my domain but when I do some dns security tests it returns (mydomain.com has address 88.88.88.88). As I see on the internet, this type of vulnerability can be used as a DDoS attack. My question is...
  12. A

    Issue Plesk Postfix resolving external address as local

    Hi to all, I have a problem with postfix on plesk, Im trying to send a email to [email protected] from [email protected] and when I check the logs I can see that is trying to resolv as a local address. I paste the log (I reemplace the real hosted address to local.com and external as...
  13. C

    Issue Scammers and Abuse Of Plesk licenses

    Shocking. I was in a live chat with Plesk about Scammers using there licenses and software and tools to scam people and rip them out of there savings. They told me to report to hosting company ( I did) they told me they cannot do anything but up to the hosting company. ( Wrong Remove there licenses)
  14. S

    Resolved Plesk Linux memory and other requirements?

    Hi, I saw the requirements page and wanted to ask if swap memory is required or not? and is there any specific amount of RAM or high CPU required to perfectly run Plesk?
  15. M

    Issue DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    Hi, I need support to resolve this situation, I can't enter Plesk, I get this error. 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] No such file or directory Type Plesk\Exception\Database Message DB query failed: SQLSTATE[HY000] [2002] No such file or directory File...
  16. S

    Issue Unable to save filters in the Horde webmail: Failed to establish TLS connection

    Unable to save filters in the Horde webmail: Failed to establish TLS connection ..Kindly help me resolve the same
  17. V

    Issue upstream timed out (110: Connection timed out) while reading response header from upstream

    Hi, Im new to plesk and usgin it on linode. We have a website developed in ReactJS, NodeJS and mongo db. Attached is the log on Nginx error. My Nginx config file: /etc/nginx/nginx.conf #user nginx; worker_processes 1; #error_log /var/log/nginx/error.log; #error_log...
  18. M

    Issue Having Trouble While Installing Plesk On My PC

    Greetings to all my friends, Recently I am having a problem that I cant seem to solve it anymore. Actually yesterday I downloaded Plesk on my Windows 10 computer and when I try to install this I came across the following error: "Windows cannot install required files. The file may be corrupt or...
  19. D

    Question How to edit a nodejs variables by command line of file edit?

    I use the NodeJS extension on some sites. Each one of them has about 30 environment variables that I have to enter using the web interface and it is quite a slow process. Is there any way to edit a site's nodejs variables by using command line? I have not been able to find where the nodjs saves...
  20. W

    Resolved Digital Ocean | DNS still seeing deleted Plesk account on DNS Propagation

    I recently created a Plesk account and moved a domain onto it. I realized this domain was not the correct one to bring in after the fact and it brought it all DNS records onto the new created account (Say IP: 123.12.12.111). I quickly realized the issue and deleted the DNS and and Plesk account...
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