• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

restore error

  1. realivankamga

    Issue Restore my data on Plesk

    Hi there! I recently had a problem with my plesk server and the web interface doesn't open anymore (most of the important files are owned by nobody and I don't understand what happened). I made a backup in cli via FTP to import the data in a new server that I deployed and I got a backup.tar...
  2. bhavesh.baldaniya

    Issue Unable to restore file on Plesk 18.0.52

    I am trying to restore my all backup site and trying to upload file using Backup Manager but I am getting error below Error: Unable to upload backup_conf_xxxxxxxxxx.tzst to the server storage: Unable to import file as dump: Import error: Unable to find archive metadata. The archive is not valid...
  3. T

    Issue Wordpress site restoration doesn't delete files

    When using WP-Tookit to take a backup of a site and then restoring it. I have found that it is not deleting files added to the media library after a restoration. For context - I am bulk importing products and files into a WooCommerce site. I create a backup in WP-Toolkit for the specific...
  4. digitalosaurus

    Issue Cant restore Backup

    Hi! I made a new installation of my plesk. I made a backup beforehand but now I cant restore it! On the one hand I get exit status 1 over the cli plesk bin pleskrestore --restore /backup_info_2004091208.xml.tar -level server -ignore-sign -backup-password "Tkubwp123" Unable to find file...
  5. T

    Resolved pleskrestore failure

    Hi, I am trying to restore a mysql db via SSH. Uploaded the backup file "bk.sql" to server, and from the same directory, used the following command:- plesk bin pleskrestore --restore bk.sql I get the following message:- Unable to import file as dump: The file you are trying to upload is not a...
  6. Franco

    Issue I can restore files but not the database

    Hello, on the latest Onyx for Windows 17.8.11 on MS Server 2016 and SQL Server 17 I cannot restore the database when making a full restore of a subscription. Only the files are restored. The subscription contains a DNN website. Not sure if that's related but I get the following warning...
  7. Robert S Tucker

    Issue Restoring server backups - what a crock...

    Ubuntu 16.04 LTS - So, latest Plesk, took a server backup, downloaded to my desktop (Windows 10). First the file loses the .tgz filextension - but I knew about that. File was 3.5gb in size. Rebuilt my Linode node, reinstalled Plesk using the one click deal.. Changed the max upload file size to...
  8. Mike2017

    Resolved Define IP Addresses Mapping screen when restoring from backup

    Hello, I recently migrated my old VPS with Plesk 12.0 to a new VPS running Plesk Onyx but, due to may lack of knowledge, I ended up completely corrupting the installation when tried to resolve some tricky security issue. Luckily, I've got a full backup taken when the new VPS was fully...
  9. B

    Issue Free disk space partition / after server crash caused by data restore

    Hi there, any ide whre are dump or similar files stored which could remodev to free space, as the watchdog notifies my constantly? Thank you for any tip!
  10. Andy Taylor

    Resolved Dropbox Backup - restoring from previous version

    Good morning I've just had to rebuild my Plesk server through one issue and another, and I was secure in the knowledge that DropBox Backup was backing up my key sites (my help desk, web management system, and indeed my main website) however, when I come to restore my backups, it shows as failed...
  11. P

    Issue [PPP-26791] FTP backup - bug in Plesk Onyx

    Hello, I would like to report few bugs in Plesk 17.0.17 Update #5 regarding BACKUP and RESTORE, especially to FTP storage Product, Version: Plesk Onyx Version 17.0.17 Update #5 OS: Ubuntu 12.04.5 LTS‬ Arhitecture: x86 64bit (Intel Xeon E5 2620 v2) PROBLEM DESCRIPTION: Backup to FTP Storage...
  12. C

    Issue .tmp instead of .sql file in backups.

    Hello. We have a windows server 2008 R2 with running plesk 12.x on that. When we want to restore database backup, this error occurred: The following objects were not found in the backup file:nafisfiledata:mssql:localhost: And when we checked the backup files, we found that the backup files...
  13. O

    Issue After restore: subscription is locked

    When I restore a domain that was previously backed up with plesk, the subscription of this domain gets locked and at the end of the backup a warning is shown: Execution of /opt/psa/admin/plib/api-cli/domain.php --sync-subscription example.com -sync-as-vendor -ignore-nonexistent-options failed...
  14. B

    Issue ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]: General error: 1030 Got error 28 from storage e

    Hi started to retore one subdomains data by using the backup manager and in a sudden I can't access plesk anymore ... Any idea how to resolve this matter?
  15. emperor

    ERROR: Restore the BackUp (Help please)

    When you try to restore the system completely, an error occurs. The system installed new.
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