subscription

Hi there, I got a curious situation. Normally, when you rename the main domain of a subscription, Plesk automatically renames the folder within /var/www/vhosts/ accordingly. But this didn't happen. The folder name stayed the same, as the domain name was before. Does anyone have an idea how to...

Hello, Do I miss something or it's just impossible to create multiple 'subscriptions' for a single customer? My intention is to allow customer to isolate his/her less secure sites from more secure ones while drawing from single set of allocated resources (i.e. 'hosting plans'). As I understand...

Hi! Is there a way to find a connection between 'site' and 'subscription' using Plesk CLI? I can't find any mentions of a 'subscription' when retrieving 'site' info nor vice versa. Thanks!

How can subscription sync be activated on the updated Plesk GUI (Plesk Obsidian/Version 18.0.60)?

Hello, Currently under Plesk, we are hosting a domain www.domain.com, along with an added subdomain admin.domain.com. Both domains fall under the same subscription. The site is still under construction, so the DNS references on the internet still point to a different IP, other than the IP of...

Hello everyone, I recently faced a challenge after using the "Plesk Migrator" plugin to import several sites from a cPanel. The issue I'm encountering is that some of the subdomains have been incorrectly imported as separate subscriptions. This is causing a series of complications, especially...

I invoice web hosting clients annually and would like a way to do bulk updates to their subscriptions' expiration dates as payments come in. I found the article on how to loop over a list of resources and apply a Plesk CLI command ( v.gd - Shortened URL ). But I can't find CLI commands to list...

How do I move a domain from subscription "a***.de" to subscription "m***.de" in my case? The target subscription "m***.de" does not exist in the list as shown in the pictures but exists as subscription. Or do I miss something important? Thank you.

Good morning, I no longer have access to my server (off), nor to my mailbox with which I had subscribed to a Plesk subscription. I can no longer access it How do I cancel my subscription please?

Perhaps this should be two items; but I suspect these things may be related. Plesk version: 18.0.47 #5, updated just this morning 10/26/2022 Issue #1 I have a domain that was originally included within a different webspace created around a different "parent" domain. To be clear, not a...

Hello guys, I cant create new customers AND subscription but I also cannot create a new subscription for my Administrator. I can add a new domain. Thats my error: hosting update is failed: cObject->update() failed: Einige Felder sind leer oder enthalten einen ungültigen Wert. ('php' = 'one')...

Hello, A little context : - the source server is a Centos 6.10 machine with Onyx Plesk (with reseler and subscriptions) - the destination server is an Almalinux 8.5 with Obsidian Plesk (without subscriptions) I migrate all domains with very few problems but for some of migrated websites...

Hello, so I am in the process of creating a hosting website. I'm fairly new to using APIs but I have managed to successfully connect and create a user using PHP/curl. I'll just show my code as its probably a better way to show you where I am up to: So that above bit works fine, I can create a...

Hi, I have a domain I can't move yet, so I have pointed a sub domain to the server and setup subscription. I need to FTP around 150gb of data and then test it on the sub domain first, then when I move the main domain and create a new subscription for that, how do I copy the files via ssh from...

I change a plan to a subscription with more disk space, but still showing the old service plan limit why? https://prnt.sc/20xpnzf

Hi. Please help me to find the way to resolve my problem. So I'm using one server with Plesk Obsidian Version 18.0.32 Update #2 and WHMCS 7.9.2 billing for ordering. Many of my clients wants to have multiple independent / separate hosting services. If someone of my clients is ordering one...

Hi, I'm new here and want to get some help. How can I get the subscription for my new domain? And if I own more than one domain, do I need to buy separate subscriptions for each? I will really appreciate any positive input on this. Thanks :) Max

I have created a subscription for a sub-domain, but unfortunately I am not able to generate SSL certificate for the sub-domain and Some features are missing like: Docker, to create containerized apps Second i need to know how to increase Disk, Bandwidth of subscription, and how to Allow SSH...

Hi I just found a Plesk bug that when viewing as a customer, the exceeding of the LVE limits is only displayed when the subscription is selected in the upper right corner. See screenshots. This is very confusing, because you select the domain before, but the subscription does not change...

Hi, I have a server with Plesk Obsidian and it seems that it won't sync the subscription settings with the plan correctly. I have a plan with pm.max_children = 25 and the subscription is assigned to the plan. However whenever the subscription is synced the value reverts to the default value...