subscription

My subscription was suspended because I exceded database quota by testing database. I want to delete test database but I can't because the plesk interface is blocked. How I can delete database and unblock subscription? Help!!!

Hey all, I honestly dont even know if I have chosen the right thread since I dont have access to Plesk version or os, I am just a sysuser of the domain. Heres the deal, I have created a subdomain and I need to restrict a new user to manage only that subdomain. However, there is only one...

Hi! I am wondering if you can help me with that: Whenever I add a new subscription, the apache2 restarts itself, causing a 5-10 sec offline time for my other webpages. Is there a way to solve this? Maybe rewrite it to only reload? Thanks in advance, Ben

Hi @ all, since last week I use own DNS servers with PLESK as primary name server for each domain to use the DNSSEC extension (additional licence key, bundled). 1. Is it necessary to create the name servers subdomains in my providers Control Panel, e.g. ns1.example.com, ns2.example.com? 2. Is...

Hi @ all, Sorry for this basic questions, but after days searching on internet I got too many contradictory results. User-defined Hostname configuration: 1. A few years ago one provider (not mine) strictly recommended in his docs to create a special subscription for an subdomain in PLESK if you...

I am completely confused, this is the scenario: In re-seller level I created a plan created a domain in domains' tab chose create a new subscription I changed one item in plan, subscription yellowed trying to syn, plan: Update & Sync button, and domain: Sync link in right pane it still shows...

We have a contact form in a wordpress setup on a Plesk Onyx domain subscription which is sending email to a local address even though the mail service is turn off on the domain, and we need it to send to a remote mail server. I thought all we had to do was turn off the mail service, but its not...

creation subscrpition hangs with waiting ajax button.

Hello everyone. How can I change the IP for all of my subscriptions? I know how to do it one by one. All I want is to mass change the IP. I have Plesk Onyx in Centos 7

I am using plesk web admin edition through the web and I don´t find how to extend term of a subscription. I know how to do it in a Web Host Edition but not in plesk web admin edition. Thanks for your help,

Hi, is it possible to change the Domain of a Subscription? I have migrated from Confixx, some old Server and now have a bunch of useless Domains within every Subscription. Any Advice would be awesome

I have a new installed plesk server on which i cannot add a second subscription. Error: Unable to load object of type BsDomain with id=2: Domain does not exist. How to debug this and find a solution?

hello, i'm installing a new server with Plesk 12.5.3 and am really confused how the user management works. so i have several customers each of which has several domains with websites (no mail) so i start by creating a customer, in the create dialog box i am forced to create a user for Access...

Hi, as per this thread https://talk.plesk.com/threads/edit-php-configuration-upload_max_filesize.333731/ Does this problem still exisit in Plesk 12.5.30 Update #40 ? We have just updated from Plesk 12.0.18 latest update to 12.5.30 Update #40 and the phpinfo for the subscription is showing...

I've increased the amount of disk space in the service plan through Business Manager. Even though it has apparently synced, it is not reflected in existing subscriptions. What can I do to resolve this?

Hello, How do I change the defaults of the subscriptions DNS? I tried the DNS Templates in Tools, but that does not seem to fit. What I want to do is that all new subscriptions should use slave DNS with a pre-defined IP-Record (xxx.xxx.xxx.xxx) instead of master. How do I do this? Thanks -...