subscription

Hi, I have been troubleshooting this issue for several months. Will do my best to keep this as simple as possible. Three subscriptions that have been created under a reseller have strange anomalies, lets call them Subscription 1 Subscription 2 Subscription 3 Reseller 1 So....... Reseller...

Hi, Our main Plesk server has been broken! Mysql is not working and Plesk doesn't work at all. So Pleask Panel, Plesk Backup CLI tools, Database Dumps and Plesk Migration are not working. We have spent +20 hours to fix it without any success. I only have SSH access to my files. Now we run a new...

Hi, i'm a new plesk's user, i have a self managed server and i have NO experience. Please, help me to solve some problems, i promise that i will not flood the forum. First, i want to create a client, with his subscription, his domain and a dedicated service plan. If i create a new...

Hello, I'm trying to automate the creation of a database whenever a domain is created, but I cannot seam to get it to work. I'm missing the part where I fetch the subscriber for which the new domain is created. . I'm running this line: plesk bin database -c ${NEW_DOMAIN_NAME} -domain...

Hi, i have one server with Plesk Onyx Version 17.8.11 Update #48 on Cent OS 6.10 since a month i can't receive email notification when subscription expire. I checked if process stuck and was still running but negative result. I checked if was a problem of email address and i changed recipient...

This is my first message here, so hello! I have some problems in reaching a domain name within Plesk. The situation is as follows. From a customer I have been asked to transfer a website to my Plesk VPS (CentOS 7, NGINX). This customer uses the CMS Silverstripe. In order to start the...

My Plesk server main public IP on Centos 7 is 10.10.10.10 and there is also another dedicated IP assigned to a subscription domains e.g. 20.20.20.20. All websites and DNS settings are working fine, but PHP and other APIs showing server's main public IP instead of domains (Subscriptions) IP, so...

I have created a Reseller Plan in this way. And My reseller client, created a plan in this way: I don't understand how he can define unlimited as he has given disk space 50GB in my reseller plane space. But this is not our current problem: My reseller client. after creating a new...

Hello guys! I've been fiddling around with the webinterface and the "CSV Extension". Unluckily it is nearly impossible to merge multiple CSV sheets, which I extracted from the webinterface, into one big CSV which contains EVERY info about ServicePlan,Subscription,Domain. I dont see any other...

Hello, I have a question - At server 1. I have a domain wich is the main domain of a subscription, I want to migrate this domain to server 2. and integrate it into an existing subscription. After this I want to delete/change the main domain of the subsciption at server 1. Is this possible...

Hi, as per title. LetsEncrypt is enabled in the Service Plans -> Hosting Plans -> Additional Settings But when we go to a subscription Hosting Settings -> Security -> Tick SSL/TLS support In the drop down list the 'Lets Encrypt domain.com' does not appear in the list of certificates we can...

I have a problem with subscriptions status. In my subscriptions list have a new error icon beside each domain (subscription). Description of this icons is "Web server configuration for the subscription's domains may be inconsistent. Please fix errors in templates of Apache configuration and...

am using Plesk Onyx Hosting along with it's API to suspend webspaces (subscriptions). I do this using the PHP library like so: public function disableWebspace($id, $guid, $domain) { $webspace = $this->client->webspace()->request([ 'set' => [ 'filter' => [...

Hi, repost from an old Plesk 12 forum - now for Onyx 17.8#6 on CentOS 7.4 configuration all done and working fine. But I'll be buggered if I have to switch ipv6 from none to the new shared one for hundreds of domains one-by-one. ;) Just can't find it in Plesk, Plesk Online Manual, Google, or...

I'm currently evaluating Plesk (10 days left) to run current and future Wordpress sites. I would need to bulk import 200+ WP sites. I figured out how to set the default subscription service-plans and with the following command I do get valid subscriptions with correct wordpress setups, however...

My subscription was suspended because I exceded database quota by testing database. I want to delete test database but I can't because the plesk interface is blocked. How I can delete database and unblock subscription? Help!!!

Hey all, I honestly dont even know if I have chosen the right thread since I dont have access to Plesk version or os, I am just a sysuser of the domain. Heres the deal, I have created a subdomain and I need to restrict a new user to manage only that subdomain. However, there is only one...

Hi! I am wondering if you can help me with that: Whenever I add a new subscription, the apache2 restarts itself, causing a 5-10 sec offline time for my other webpages. Is there a way to solve this? Maybe rewrite it to only reload? Thanks in advance, Ben

Hi @ all, since last week I use own DNS servers with PLESK as primary name server for each domain to use the DNSSEC extension (additional licence key, bundled). 1. Is it necessary to create the name servers subdomains in my providers Control Panel, e.g. ns1.example.com, ns2.example.com? 2. Is...

Hi @ all, Sorry for this basic questions, but after days searching on internet I got too many contradictory results. User-defined Hostname configuration: 1. A few years ago one provider (not mine) strictly recommended in his docs to create a special subscription for an subdomain in PLESK if you...