• The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

subscription

  1. R

    Input LVE Limits View

    Hi I just found a Plesk bug that when viewing as a customer, the exceeding of the LVE limits is only displayed when the subscription is selected in the upper right corner. See screenshots. This is very confusing, because you select the domain before, but the subscription does not change...
  2. I

    Issue subscriptions not getting synced correctly

    Hi, I have a server with Plesk Obsidian and it seems that it won't sync the subscription settings with the plan correctly. I have a plan with pm.max_children = 25 and the subscription is assigned to the plan. However whenever the subscription is synced the value reverts to the default value...
  3. Will-NYESDigital

    Issue Backup issues occurring due to subscription problems

    Hi there PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian, Version 18.0.25 Update #2, CentOS Linux 7.7.1908 (Core) PROBLEM DESCRIPTION When I am viewing my daily backups in the backup manager, I witness that the backup has ran successfully but always displays an error. STEPS TO...
  4. websavers

    Issue Move primary domain to another subscription fails with "invalid path specified"

    Had this happen with a domain today. The domain being moved is a primary domain of a subscription and the only one left in that subscription. Plesk just said it couldn't move the domain because "invalid path specified". This occurs when there's an FTP account that's pointing to an invalid path...
  5. wilkis

    Resolved Change subscription envelope mail address

    I send an email with sendmail from [email protected] to [email protected]. At the destination I received an email with [email protected] as envelope address(MAIL FROM) at the mail header. I tried sendmail and php to send a test mails and I got the same result...
  6. A

    Issue Plesk backup with weird anomalies .....

    Hi, I have been troubleshooting this issue for several months. Will do my best to keep this as simple as possible. Three subscriptions that have been created under a reseller have strange anomalies, lets call them Subscription 1 Subscription 2 Subscription 3 Reseller 1 So....... Reseller...
  7. A

    Question Transfer Subscriptions Data on a corrupted server

    Hi, Our main Plesk server has been broken! Mysql is not working and Plesk doesn't work at all. So Pleask Panel, Plesk Backup CLI tools, Database Dumps and Plesk Migration are not working. We have spent +20 hours to fix it without any success. I only have SSH access to my files. Now we run a new...
  8. G

    Issue New client with his subscription

    Hi, i'm a new plesk's user, i have a self managed server and i have NO experience. Please, help me to solve some problems, i promise that i will not flood the forum. First, i want to create a client, with his subscription, his domain and a dedicated service plan. If i create a new...
  9. D

    Question Event Manager - Create DB when domain created

    Hello, I'm trying to automate the creation of a database whenever a domain is created, but I cannot seam to get it to work. I'm missing the part where I fetch the subscriber for which the new domain is created. . I'm running this line: plesk bin database -c ${NEW_DOMAIN_NAME} -domain...
    • Deleted member 190513
    • Thread
    • database domain event handler subscription
    • Replies: 3
    • Forum: Plesk Onyx for Linux
  10. F

    Resolved Subscription event notification: The subscription term is about to expire

    Hi, i have one server with Plesk Onyx Version 17.8.11 Update #48 on Cent OS 6.10 since a month i can't receive email notification when subscription expire. I checked if process stuck and was still running but negative result. I checked if was a problem of email address and i changed recipient...
    • Fausto
    • Thread
    • centos 6 expiration date notification plesk 17.8.11 subscription
    • Replies: 6
    • Forum: Plesk Onyx for Linux
  11. JordyB

    Resolved Website suddenly redirects

    This is my first message here, so hello! I have some problems in reaching a domain name within Plesk. The situation is as follows. From a customer I have been asked to transfer a website to my Plesk VPS (CentOS 7, NGINX). This customer uses the CMS Silverstripe. In order to start the...
  12. E

    Resolved Plesk returns server's IP instead of subscription's IP

    My Plesk server main public IP on Centos 7 is 10.10.10.10 and there is also another dedicated IP assigned to a subscription domains e.g. 20.20.20.20. All websites and DNS settings are working fine, but PHP and other APIs showing server's main public IP instead of domains (Subscriptions) IP, so...
  13. M

    Issue Plesk Subscriptions Sync Problem

    I have created a Reseller Plan in this way. And My reseller client, created a plan in this way: I don't understand how he can define unlimited as he has given disk space 50GB in my reseller plane space. But this is not our current problem: My reseller client. after creating a new...
  14. C

    Question Query for "perfect" overview?

    Hello guys! I've been fiddling around with the webinterface and the "CSV Extension". Unluckily it is nearly impossible to merge multiple CSV sheets, which I extracted from the webinterface, into one big CSV which contains EVERY info about ServicePlan,Subscription,Domain. I dont see any other...
  15. m3lezZ

    Question Change main-domain of a subscription and migrate

    Hello, I have a question - At server 1. I have a domain wich is the main domain of a subscription, I want to migrate this domain to server 2. and integrate it into an existing subscription. After this I want to delete/change the main domain of the subsciption at server 1. Is this possible...
  16. A

    Resolved Lets Encrypt not available in drop down list

    Hi, as per title. LetsEncrypt is enabled in the Service Plans -> Hosting Plans -> Additional Settings But when we go to a subscription Hosting Settings -> Security -> Tick SSL/TLS support In the drop down list the 'Lets Encrypt domain.com' does not appear in the list of certificates we can...
  17. Ayaz

    Issue Web server configuration error

    I have a problem with subscriptions status. In my subscriptions list have a new error icon beside each domain (subscription). Description of this icons is "Web server configuration for the subscription's domains may be inconsistent. Please fix errors in templates of Apache configuration and...
  18. H

    Issue Plesk root/admin user unable to reactivate subscription from a customer after it has been suspended

    am using Plesk Onyx Hosting along with it's API to suspend webspaces (subscriptions). I do this using the PHP library like so: public function disableWebspace($id, $guid, $domain) { $webspace = $this->client->webspace()->request([ 'set' => [ 'filter' => [...
  19. T

    Question add ipv6 to all subscriptions at once

    Hi, repost from an old Plesk 12 forum - now for Onyx 17.8#6 on CentOS 7.4 configuration all done and working fine. But I'll be buggered if I have to switch ipv6 from none to the new shared one for hundreds of domains one-by-one. ;) Just can't find it in Plesk, Plesk Online Manual, Google, or...
  20. M

    Resolved Bulk Import 200+ WP subscriptions

    I'm currently evaluating Plesk (10 days left) to run current and future Wordpress sites. I would need to bulk import 200+ WP sites. I figured out how to set the default subscription service-plans and with the following command I do get valid subscriptions with correct wordpress setups, however...
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