• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

update & upgrade

  1. R

    Resolved apt dependencies broken (unmet dependencies)

    Hi all, Trying to install GIT on my server (Debian7) through SSH, i ran the following command because apt-get install git-core wasn't working: apt install make libssl-dev libghc-zlib-dev libcurl4-gnutls-dev libexpat1-dev gettext unzip After this, it seems that Apache2 got an upgrade and there...
  2. S

    Issue Error with updating package

    Hello, Every morning by mail I receive this alert after my servrer have tried an automatical update during the night ; Alert error Raison : 2019-02-14 06:25:38 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2019-02-14 06:25:49 ERROR: E:The method driver...
  3. D

    Input Very Slow Advisor - Plesk Update time out

    In recent days we've come across a new issue involving painfully slow Plesk Advisor, and an inability to use the Plesk Update function. We have found the trigger for this behaviour, which doesn't appear to be documented yet by Plesk. This is on Plesk Onyx 17.8 update 38 on dedicated servers in...
  4. Dukemaster

    Issue Update 17.8.11 #12 not executed

    Hi, since two days Update #12 is out but not executed. This Update refers to Ubuntu 16.04, I use Ubuntu 16.04.4. I wonder about the deeper sense of this update because Ubuntu 18.04 support is added, but in real there is no upgrade possibility and it's recommended to wait until July/August. For...
  5. S

    Issue failed to update plesk 12.5 or to upgrade

    Hi, Today we have the message that update failed. Same problem in Pleskpanel, see attached file and for Onyx upgrade Thank's for your help Stephane SCHMITT
  6. CobraArbok

    Update Ubuntu

    Now I'm working with Plesk Onyx Version 17.8.11 Update #6 The server is ‪Ubuntu 16.04.4 LTS‬. Can I update it to version 18.04? There is some procedure to follow as "best practice" Thanks in advance.
  7. Fx17

    Question Failed to update Plesk

    Hello, In the past few days, Plesk (17.5.3) is no longer able to update it automatically on one of my production servers. Here is the error message that appears: Thank you in advance for your technical support ;-)
  8. B

    Resolved Plesk Update fails

    Hi, The virtual server runs with Plesk Onyx v17.8.6_build1708170929.19 with CentOS Linux 7.4.1708 (Core) an Ales update fails wit the error: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...
  9. S

    Resolved EMERGENCY: Some troubles with plesk 12.0.18 Ubuntu 12.04.5 LTS

    Hello everyone, Since few days, we're experiencing some problems with our plesk. First of all some of our websites doesn't receive their email at all, we looked at the maillog and saw that qmail is in trouble with SMTP " Oct 23 11:28:51 ns3357925 qmail: 1508750931.267639 delivery 783...
  10. NicolasP.

    Resolved Latest Update #12 Issue

    I try to update to the latest #12 and I am getting the same update again and again. When I click update, I get successful message and when I click OK, I need to update it again. Please see all the video to understand.
  11. Giorgos Kontopoulos

    Issue Upgrade to Plesk Onyx 17.5.3 is available. but URL leads to "site can't be reached"

    this morning logging on into my plesk "Plesk Onyx 17.0.17 Update #25 , last updated at May 11, 2017 06:45 AM" I see there is onyx update I click the link and realize there is a component update so click this this first and it completes when I click the OK button (after it has said it was...
  12. E

    Resolved Pb with update module

    Hello, For a few days, we are having problems accessing the updates module. And this on several servers (4 at this moment). Link: https://xxx.com:8443/admin/update/product/ After a few minutes, we get a timeout page. We don't have change our firewall. Has access (url, IP, port ...) changed...
  13. G

    Question update and upgrade settings - command line interface

    It looks like since onyx version 17 there is an extra notification setting under: tools and settings --> update & upgrade settings The box "Notify about available and installed updates" is checked by default. Is there a way to disable this setting using the command line interface utilities...
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