• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

update & upgrade

  1. R

    Resolved apt dependencies broken (unmet dependencies)

    Hi all, Trying to install GIT on my server (Debian7) through SSH, i ran the following command because apt-get install git-core wasn't working: apt install make libssl-dev libghc-zlib-dev libcurl4-gnutls-dev libexpat1-dev gettext unzip After this, it seems that Apache2 got an upgrade and there...
  2. S

    Issue Error with updating package

    Hello, Every morning by mail I receive this alert after my servrer have tried an automatical update during the night ; Alert error Raison : 2019-02-14 06:25:38 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2019-02-14 06:25:49 ERROR: E:The method driver...
  3. D

    Input Very Slow Advisor - Plesk Update time out

    In recent days we've come across a new issue involving painfully slow Plesk Advisor, and an inability to use the Plesk Update function. We have found the trigger for this behaviour, which doesn't appear to be documented yet by Plesk. This is on Plesk Onyx 17.8 update 38 on dedicated servers in...
  4. Dukemaster

    Issue Update 17.8.11 #12 not executed

    Hi, since two days Update #12 is out but not executed. This Update refers to Ubuntu 16.04, I use Ubuntu 16.04.4. I wonder about the deeper sense of this update because Ubuntu 18.04 support is added, but in real there is no upgrade possibility and it's recommended to wait until July/August. For...
  5. S

    Issue failed to update plesk 12.5 or to upgrade

    Hi, Today we have the message that update failed. Same problem in Pleskpanel, see attached file and for Onyx upgrade Thank's for your help Stephane SCHMITT
  6. CobraArbok

    Update Ubuntu

    Now I'm working with Plesk Onyx Version 17.8.11 Update #6 The server is ‪Ubuntu 16.04.4 LTS‬. Can I update it to version 18.04? There is some procedure to follow as "best practice" Thanks in advance.
  7. Fx17

    Question Failed to update Plesk

    Hello, In the past few days, Plesk (17.5.3) is no longer able to update it automatically on one of my production servers. Here is the error message that appears: Thank you in advance for your technical support ;-)
  8. B

    Resolved Plesk Update fails

    Hi, The virtual server runs with Plesk Onyx v17.8.6_build1708170929.19 with CentOS Linux 7.4.1708 (Core) an Ales update fails wit the error: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...
  9. S

    Resolved EMERGENCY: Some troubles with plesk 12.0.18 Ubuntu 12.04.5 LTS

    Hello everyone, Since few days, we're experiencing some problems with our plesk. First of all some of our websites doesn't receive their email at all, we looked at the maillog and saw that qmail is in trouble with SMTP " Oct 23 11:28:51 ns3357925 qmail: 1508750931.267639 delivery 783...
  10. NicolasP.

    Resolved Latest Update #12 Issue

    I try to update to the latest #12 and I am getting the same update again and again. When I click update, I get successful message and when I click OK, I need to update it again. Please see all the video to understand.
  11. Giorgos Kontopoulos

    Issue Upgrade to Plesk Onyx 17.5.3 is available. but URL leads to "site can't be reached"

    this morning logging on into my plesk "Plesk Onyx 17.0.17 Update #25 , last updated at May 11, 2017 06:45 AM" I see there is onyx update I click the link and realize there is a component update so click this this first and it completes when I click the OK button (after it has said it was...
  12. E

    Resolved Pb with update module

    Hello, For a few days, we are having problems accessing the updates module. And this on several servers (4 at this moment). Link: https://xxx.com:8443/admin/update/product/ After a few minutes, we get a timeout page. We don't have change our firewall. Has access (url, IP, port ...) changed...
  13. G

    Question update and upgrade settings - command line interface

    It looks like since onyx version 17 there is an extra notification setting under: tools and settings --> update & upgrade settings The box "Notify about available and installed updates" is checked by default. Is there a way to disable this setting using the command line interface utilities...
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