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Add-ons Additional Disk space not working

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by nocrash, Apr 11, 2012.

  1. nocrash

    nocrash Basic Pleskian

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    ---------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    10.4.4 Update #25, 10.4.4 SuSE 11.4 1013111102.18 x86_64 GNU/Linux

    PROBLEM DESCRIPTION

    A subscription with
    Service plan Standard-Domain (1GB Disk space)
    and two Add-ons
    Zusätzliche 5 GB Speicherplatz (+5GB Disk space)
    Zusätzliche 2 GB Speicherplatz (+2GB Disk space)
    ,which is synched and not blocked, is not updated at linux disk quota.

    Overview shows
    Disk space 2.98 GB used of 8.00 GB
    ,thats correct.

    but quota -u at this user shows still a limit of 1 GB
    STEPS TO REPRODUCE

    i checked another subscription, same problem. Additional Disk space with Add-ons seems not to work at all.

    ACTUAL RESULT

    only the Disk space of Service plan is used at disk quota

    EXPECTED RESULT

    ANY ADDITIONAL INFORMATION

    i tried
    , but no change.


    --------------------------------------------------------------
     
  2. nocrash

    nocrash Basic Pleskian

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    Solved

    Hard disk quota at Hosting Parameters / General Properties was set to 1G

    changing this to unlimited solves the problem.

    very bad :-(
     
  3. Sergey L

    Sergey L Golden Pleskian Staff Member

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    There may be another option for you.

    You need to set the same value for Hard Disk Quota as for Disk Space in Addons.
    Open each Addon and at Hosting Parameters tab put the same value in Hard Disk Quota as in Disk Space.
    i.e.
    Resources / Disk Space = +1Gb
    Hosting parameters / hard disk quota = + 1024 Mb

    Even if you have some customers already on these addons, this change will make them adjusted as well.

    I know this may be a inconvenient, but it shall work.

    Regards
     
  4. nocrash

    nocrash Basic Pleskian

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    Thanks Sergey , i ll keep this blank to avoid trouble:)
     
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