Add-ons Additional Disk space not working

[nocrash]

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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
10.4.4 Update #25, 10.4.4 SuSE 11.4 1013111102.18 x86_64 GNU/Linux

PROBLEM DESCRIPTION

A subscription with
Service plan Standard-Domain (1GB Disk space)
and two Add-ons
Zusätzliche 5 GB Speicherplatz (+5GB Disk space)
Zusätzliche 2 GB Speicherplatz (+2GB Disk space)
,which is synched and not blocked, is not updated at linux disk quota.

Overview shows
Disk space 2.98 GB used of 8.00 GB
,thats correct.

but quota -u at this user shows still a limit of 1 GB

Disk quotas for user
Filesystem blocks quota limit grace files quota limit grace
/dev/sda2 3056292* 0 1024000 4997 0 0

STEPS TO REPRODUCE

i checked another subscription, same problem. Additional Disk space with Add-ons seems not to work at all.

ACTUAL RESULT

only the Disk space of Service plan is used at disk quota

EXPECTED RESULT

ANY ADDITIONAL INFORMATION

i tried

# quotaoff -a
# quotacheck -am
# quotaon -a

, but no change.


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[nocrash]

Solved

Hard disk quota at Hosting Parameters / General Properties was set to 1G

changing this to unlimited solves the problem.

very bad :-(

 

[Sergey L]

There may be another option for you.

You need to set the same value for Hard Disk Quota as for Disk Space in Addons.
Open each Addon and at Hosting Parameters tab put the same value in Hard Disk Quota as in Disk Space.
i.e.
Resources / Disk Space = +1Gb
Hosting parameters / hard disk quota = + 1024 Mb

Even if you have some customers already on these addons, this change will make them adjusted as well.

I know this may be a inconvenient, but it shall work.

Regards

 

[nocrash]

Hosting parameters / hard disk quota

Thanks Sergey , i ll keep this blank to avoid trouble